Director, Account Management | Allconnect

About the role

This page outlines the role of Director, Account Management for the Allconnect business within Red Ventures. The position is based on a hybrid work model. You will work from our South Charlotte, North Carolina Headquarters Monday through Thursday. On Fridays, the arrangement is fully remote. The role is situated within the broader Red Ventures portfolio, specifically serving clients in the utility sector.

The Director of Account Management serves as a strategic leader for utility clients. You own the strategic narrative and long term momentum for key accounts. This position blends visionary thinking with hands on execution. Your primary mission is to drive retention, expansion, and innovation across a portfolio of utility partners. You will guide teams and shape account strategies while building executive level relationships.

Key responsibilities

You will define and execute forward looking account strategies aligned with utility industry trends and client objectives. This involves building roadmaps that produce measurable outcomes. You will implement structured account planning frameworks. This work is intended to drive consistency, scalability, and cross account revenue opportunities.

Leading people is central to this role. You will manage a team of account managers. Your focus will be fostering a culture of accountability, inclusion, and continuous learning. Actively developing talent is a core duty. You will raise performance expectations and coach for growth. Building capability in less tenured team members is a priority. You will allocate and prioritize team resources effectively. The goal is to maximize impact across the portfolio.

Partnership is a key theme. You will work closely with internal stakeholders across product, sales, and operations. This collaboration creates integrated value for utility partners. You will oversee and grow a portfolio of strategic utility accounts. Driving strong retention, expansion, and solution innovation are core outcomes. Leading Quarterly Business Reviews is a responsibility. You will communicate performance, insights, and future opportunities to partners.

You will own and develop executive level relationships within utility organizations. This role serves as a trusted advisor and senior representative. Influencing senior stakeholders is required. You will do this through compelling presentations and strategic guidance. Thought leadership at industry conferences is part of this duty. Leading contract negotiations for new and expanded solutions is expected. You will partner cross functionally on pricing, marketing, and delivery.

Culture carries is an important function. You will act as a culture carrier and brand ambassador. Reinforcing company values internally and externally is part of this duty. Building an inclusive team environment is a requirement. You will represent the company at industry forums. This involves delivering compelling thought leadership and communication.

What we seek

The requirements for this role are specific. You bring 8 plus years of experience in account management or client services. Utility sector exposure is preferred. You have led strategic accounts and managed high performing teams. Demonstrated commercial acumen is necessary. This includes contract negotiation and revenue growth strategies.

You can influence senior stakeholders and drive alignment across cross functional partners. Translating strategy into execution through clear direction is essential. You communicate effectively with diverse internal and external stakeholders at all levels. Spotting patterns across accounts shapes data driven growth strategies and opportunities.

Compensation and benefits

Total Cash Compensation for this role ranges from $130,000 to $160,000 per year. This figure is based on location, experience, and qualifications. This role is eligible for a target bonus. The target bonus is included in the Total Cash Compensation range. Equity is also available. Equity is offered separately from the Total Cash Compensation range.

Red Ventures provides additional benefits subject to eligibility. Health Insurance Coverage is included. This covers medical, dental, and vision. Life Insurance is also provided.

Practical information

This role uses a hybrid schedule. You will work from the South Charlotte, NC Headquarters Monday through Thursday. On Fridays, the work arrangement is fully remote. The location is Charlotte, NC; Atlanta, GA. The engagement model is hybrid.

Home website access is required. You will reference the Red Ventures portfolio. Familiarity with the Allconnect platform is necessary. For precise details, you should What you'll do