Senior Account Associate

About the role

Real Chemistry is looking for a Senior Account Associate to join our growing team. As a Senior Account Associate, you will have a strong focus on day-to-day project management and learning how to manage client relationships. You are already able to manage small and medium sized projects from start to finish and will be gaining experience of managing others and delegating. Both clients and your colleagues know they can rely on you to make sensible decisions, and to be efficient and reliable. You will immerse yourself in the medical communications and pharma industries, developing a keen awareness of client companies, therapy areas, and innovations. This role provides the opportunity to lead sections of client calls and face-to-face meetings, offering recommendations and counsel where appropriate. You will also develop your writing skills further by conducting research, drafting complete first drafts, and ensuring content accuracy.

Key facts

What you'll do

• Take full responsibility for planning ahead and managing your time, priorities and deliverables across your accounts, proactively seeking guidance from your account leads and line manager, if required; highlight risks to project delivery, as necessary.
• Confidently manage administrative accounts tasks including managing internal and external meeting invites, updating status reports, developing agendas, call notes and timelines, with minimal senior input.
• Maintain an awareness of projects across your accounts, flagging key updates to your teams in a timely manner along with suggested next steps and solutions.
• Manage small to medium-sized projects from start to end, ensuring that they are delivered to cost and deadline, including managing internal and external resource where required.
• Identify opportunities to delegate effectively (both up and down), matching suitable assignments with more junior team members for their professional development and effective delivery where applicable.
• Demonstrate an understanding of your clients' needs by building an awareness of their strategy and brand preferences, and reflecting this in your interactions and the delivery of work.
• Lead sections of client calls and face-to-face meetings, providing recommendations and counsel to clients, where appropriate.
• Develop writing skills further; conducting research, drafting the complete first draft, and ensuring content is accurate.
• Demonstrate proficiency on VVPM, capable of uploading, tagging and managing assets through approval.
• Immerse yourself in the medical communications and pharma industries, staying aware of developments, innovations, and trends, and flagging ideas to raise your internal profile.

Requirements

• Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I" - really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are a highly organized self-starter, able to work independently and under tight deadlines.
• You have a relevant degree in a scientific subject.
• You possess previous industry experience.
• You must have at least one year of experience in a professional environment.
• You are highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities, and a strong attention to detail.
• You are an independent thinker confident in taking ownership of assets and material development, but also a team player who enjoys collaboration.
• You perform tasks with a sense of urgency and have the confidence to communicate with managers when deadlines will not be met or when issues are foreseeable.
• You have strong written and oral communication and presentation skills.
• You are open minded and eager to learn - the more you put in, the more you get out!
• You are high energy, able to effectively operate in a fast-paced, growing and evolving environment.

Practical notes

• Employees located within a one-hour commute of a Real Chemistry office are required to work in-person two days per week, either from a Real Chemistry office or when working onsite with clients.
• Some roles and regions have specific office-based requirements; for example, certain UK operations require office presence.
• Work arrangements may vary by role and location, with some positions offering hybrid or remote flexibility while others mandate regular in-office presence.
• For employees within one hour of an office, in-person attendance is required two days weekly.
• Real Chemistry is an Equal Opportunity employer, welcoming motivated and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, or other protected characteristics.
• Individuals requiring accommodations throughout the interview process should inform their recruiter.
• Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to unverified sources claiming to be connected to Real Chemistry.