Commercial Account Executive, Japan

About the role

At Qualtrics, you will own the end-to-end commercial execution for assigned corporate and mid-market accounts in Japan, driving new business acquisition and expansion within your portfolio. You will proactively uncover and close experience gaps by leveraging the Qualtrics platform to solve complex client problems independently. Your days will be spent building strong relationships and delivering influential communication that translates client needs into actionable solutions. You will navigate large, strategic accounts with confidence, engaging stakeholders from operational champions up to C-level decision makers. Every interaction will focus on restoring humanity, connection, and empathy back to business through data-driven insights. If you are ready to join a mission-driven team that values initiative, collaboration, and relentless growth, this role is your opportunity to make an immediate impact.

Key facts

What you'll do

You will acquire new business and sell the Qualtrics platform to corporate and mid-market accounts, engaging stakeholders from champions up to C-level executives. You will consult with prospects and clients on their strategic business goals and develop detailed account plans, including power maps, demand generation, and closing strategies. You will establish, manage, and nurture relationships between Qualtrics and senior executives at both client and prospect companies to drive long-term value. You will maintain a real-time understanding of Qualtrics solutions and the competitive landscape to craft compelling, win-based proposals and pricing strategies. You will collaborate closely with customer success, solutions consultants, partners, legal, sales operations, finance, and other departments to create demand and drive senior-level engagement. You will identify and secure new clients, expanding the customer base while consistently exceeding sales targets and quotas. You will leverage strong negotiation skills to close complex deals and create value for both clients and the company. You will proactively take initiative by fully understanding goals and context, then working creatively and independently to achieve ambitious objectives. You will demonstrate effective communication by building strong relationships and trust through clear and influential communication within your team. You will navigate complex sales processes, including procurement, legal, and executive review, to move enterprise-level sales cycles forward. You will use your proven success track record to consistently exceed sales targets, quotas, and growth objectives.

Requirements

You must possess a bachelor's degree or higher as your educational background. You are required to have the legal right to work in Japan without sponsorship, meaning you must already hold a visa that allows employment under the current immigration regulations. You must reside in Japan and be able to work from the Tokyo location without requiring relocation support from the company. You must have at least two years of experience in enterprise or mid-market sales within the SaaS or technology sector. You must demonstrate a proven track record of consistently exceeding sales targets and quotas in previous roles. You must have experience selling complex SaaS platforms to large, strategic accounts, including the ability to manage multiple stakeholders and decision-making units. You must be comfortable navigating enterprise-level sales cycles that involve procurement, legal, and executive review processes. You must have strong written and verbal communication skills in English to collaborate effectively with internal and external stakeholders.

Practical notes

Qualtrics offers structured promotion processes, career action planning with your manager, and access to internal mobility programs. You will work within a nimble team empowered to set aggressive goals and move fast, with strategic risks encouraged and complex problems solved together through iteration until the best solution emerges. Across retail, government, and healthcare, Qualtrics is on a mission to bring humanity, connection, and empathy back to business, serving over 18,000 clients globally with more than 5,000 team members across the globe who think this work is worth doing.