Account Executive

About the role

You will take ownership of the Singapore mid-market territory and drive the adoption of Qualtrics' Experience Management platform among commercial customers. The role requires you to rapidly learn client business goals and local market dynamics while operating with autonomy and initiative. You will translate complex XM capabilities into measurable business outcomes for buyers in Financial Services and Education. Success depends on your ability to build trust, negotiate mutually beneficial agreements, and align internal stakeholders around long-term value. You will work within a nimble, high-performing team that embraces strategic risk and unconventional problem solving. Ultimately, you will help organizations bring humanity, connection, and empathy back to business through data-driven experience improvements.

Key facts

What you'll do

Drive new business wins and revenue growth in the Singapore commercial and mid-market segments by prospecting, qualifying, and closing a defined target account list.

Own and execute vertical account plans that include targeted account lists, tailored messaging, and go-to-market approaches for priority sectors.

Develop and maintain power maps for key accounts, designing demand generation strategies and multi-stage closing plans to move complex deals forward.

Establish trusted relationships with senior client stakeholders, guiding customers from initial discovery through procurement discussions to smooth handover to customer success teams.

Coordinate solutions consultants, customer success, legal, sales operations, and finance to assemble compelling proposals, align pricing and scope, and support contract execution.

Leverage product, analytics, and XM expertise to position Qualtrics solutions effectively, incorporating AI capabilities and sector-specific insights to address buyer needs.

Maintain rigorous market and competitive intelligence, adjusting your selling approach in response to market dynamics, regulatory considerations, and evolving customer requirements.

Build a robust, qualified pipeline by consistently hunting for new opportunities and converting target accounts across mid-market segments.

Demonstrate resilience and adaptability by pivoting strategies as deals evolve, ensuring sustainable adoption and long-term customer value.

Continuously deepen your expertise in the Qualtrics platform, expanding your product and analytics knowledge to support sophisticated enterprise selling.

Specialize in Financial Services and Education verticals by learning sector-specific regulatory environments, procurement processes, and buyer decision dynamics.

Influence regional go-to-market strategy by contributing feedback and insights that shape messaging, positioning, and commercial execution.

Requirements

You must have proven success in SaaS or technology sales roles, ideally with 4-8 years of experience in commercial or mid-market environments.

You need a consistent track record of meeting or exceeding sales quotas in previous positions, demonstrating disciplined pipeline management and forecasting accuracy.

You should be a new business hunter capable of building qualified pipelines and converting target accounts without relying solely on inbound interest.

You must have strong negotiation and relationship-building skills, with a history of closing deals that deliver mutual value and drive sustainable adoption.

You are expected to collaborate effectively across functions, partnering with solutions consultants, customer success, legal, sales operations, and finance.

You need to be adaptable and resilient, able to pivot based on market dynamics, regulatory considerations, and specific customer needs.

You should possess vertical awareness or selling experience in Financial Services and/or Education, understanding the unique challenges and buying processes in these sectors.

You must be comfortable working in a fast-paced, mission-driven environment where strategic risks are encouraged and complex problems are solved through collaboration.

Nice to have

Prior experience selling SaaS platforms to mid-market organizations in Singapore is preferred.

Familiarity with Financial Services Industry (FSI) regulations and Education sector procurement cycles adds depth to your candidacy.

Experience leveraging data and analytics to influence executive-level buying decisions is valued.

An understanding of how AI can enhance experience management and customer outcomes is a relevant differentiator.

Practical notes

This engagement is based in Singapore, Singapore, and aligns with local working hour expectations.

Travel requirements, visa needs, or specific deadlines are not detailed in this source document.