Account Executive - Hong Kong

About the role

At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are the creators and stewards of the Experience Management category, serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional, but most of all it requires close-knit, high-functioning teams with unwavering dedication to serving our customers. Joining one of our teams means you are part of a nimble group empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You will not have to search for growth opportunities - they will find you. From retail to government to healthcare, we are on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

What you'll do

• Drive all sales activities within your assigned Hong Kong territory, owning end-to-end prospecting, lead generation, and consultative sales calls.
• Manage the entire sales cycle from initial discovery through proposal creation, negotiation, and final contract closure, consistently meeting or exceeding assigned quotas.
• Acquire new clients and negotiate multi-year contracts for Qualtrics' Experience Management platform, focusing on mid-size and large organizations, governments, NPOs, and academic institutions.
• Conduct tailored sales presentations that translate complex SaaS capabilities into clear value propositions aligned with specific client needs and outcomes.
• Build and maintain strong relationships with senior leaders and multiple stakeholders within client organizations to foster long-term trust and partnership.
• Collaborate with the marketing team to design and execute demand generation campaigns and follow up on event and trade show inquiries.
• Stay current on competitive landscape and market trends to continuously refine proposals, pricing structures, and offer strategies.
• Represent Qualtrics at industry conferences and events to deepen market presence and capture new pipeline opportunities.
• Translate ambiguous client challenges into structured solution narratives that highlight the unique strengths of the Qualtrics XM platform.
• Use data and feedback to iterate on sales approaches, improving conversion rates and customer satisfaction over time.
• Support the creation of compelling sales materials and case studies that reinforce credibility in target sectors.
• Coordinate internally with implementation and customer success teams to ensure smooth deal execution and alignment.
• Maintain precise records of all sales activities, forecasts, and pipeline updates to enable accurate reporting and planning.
• Mentor junior sales team members by sharing best practices and tactics that drive consistent quota performance.
• Proactively identify expansion and upsell opportunities within existing client accounts to maximize lifetime value.

Requirements

• Must reside in or be willing to relocate to Hong Kong and hold the right to work without sponsorship.
• Bring a proven track record of exceeding sales quotas in previous enterprise or SaaS sales roles.
• Demonstrate experience selling complex SaaS platforms, particularly within the Experience Management or analytics space.
• Exhibit strong negotiation and contract management skills to close deals at various organizational levels.
• Show comfort operating effectively in a bilingual environment with fluency in both Chinese and English.
• Display resilience and self-motivation to thrive in a fast-paced, target-driven sales environment.
• Possess excellent written and verbal communication skills to articulate value to diverse stakeholders.
• Have the ability to build and maintain relationships with senior executives and key decision-makers.
• Commit to working collaboratively within cross-functional teams to achieve shared objectives.
• Be prepared to manage a diverse portfolio of mid-size to large companies, governments, NPOs, and academic institutions.

Engagement and compensation

• Practical notes
• Hours, travel, visa, or deadlines: Only those explicitly stated in the source apply; none are specified beyond the requirement to reside or relocate to Hong Kong and work without sponsorship.