Senior Manager, Sales Operations

About the role

You will lead and develop a high-performing Sales Operations team, managing, coaching, and growing a group of 4-6 professionals while fostering a culture of accountability and continuous improvement. You will own the operational effectiveness of the entire sales funnel, from lead generation to final signature, ensuring that processes, playbooks, and data are optimized to fuel scalable growth. In this critical leadership position, you will design, implement, and refine sales processes that support multiple sales motions across varying velocity and complexity for a global organization. You will partner closely with Sales Enablement to roll out a standardized sales methodology, embedding it into systems, playbooks, and daily cadences to drive consistent execution. You will use data-driven insights to improve rep efficiency, pipeline generation, conversion rates, deal velocity, and win rates while acting as the connective tissue between Sales, Marketing, and Post-Sales teams. You will also define business requirements for revenue systems and engage senior stakeholders with clear, actionable recommendations to shape operational strategy.

Key facts

What you'll do

• Lead, manage, coach, and develop a team of 4-6 Sales Operations professionals, cultivating a culture of ownership, accountability, and continuous improvement.
• Oversee the operational effectiveness of the full sales funnel from lead to signature, covering partnerships, SDR (prospecting and qualification), and AE (sales execution) teams for both New Business and Expansion motions.
• Build, implement, and continuously improve scalable sales processes that support SMB, Mid-Market, and Enterprise sales motions with varying velocity and complexity across a global sales organization of 200+ sellers.
• Partner with Sales Enablement to roll out and operationalize a standardized sales methodology, embedding it into processes, systems, playbooks, and cadences to drive consistent execution.
• Collaborate with Sales Leadership to improve rep efficiency, pipeline generation, conversion rates, deal velocity, and win rates through data-driven insights and process enhancements.
• Design, implement, and optimize sales operating rhythms for SDR and AE teams, including pipeline reviews, forecast calls, and business reviews to maintain alignment and momentum.
• Develop and enforce sales playbooks to ensure process adherence, data hygiene, and integrity across the entire sales funnel.
• Act as the central connector between Sales & Marketing by partnering with Marketing Operations to align on pipeline creation and seamless lead flow.
• Act as the central connector between Sales & Post-Sales by partnering with Post-Sales Operations to ensure smooth handoffs and a consistent customer experience.
• Define business requirements and collaborate with the Revenue Systems team to ensure tools and technology are aligned with sales needs and objectives.
• Engage and influence senior stakeholders, including VPs and Front Line Managers, using data-driven insights and operational recommendations to guide decisions.
• Operate as both a leader and an individual contributor, rolling up your sleeves to own key initiatives while setting the standard for excellence and execution.

Requirements

• Bring 7+ years of experience in Revenue Operations or Sales Operations within a B2B SaaS scale-up, with deep expertise in scaling global sales organizations.
• Demonstrate 3+ years of experience managing and developing high-performing RevOps teams, leading by example and fostering growth.
• Show a proven track record of designing, implementing, and optimizing sales processes (New Business and Expansion) from the ground up, with a strong focus on scalability and end-to-end GTM handoffs.
• Have hands-on experience implementing and embedding a sales methodology in partnership with Sales Enablement to drive consistency and effectiveness across teams.
• Possess deep understanding of GTM funnel dynamics (lead to signature into post-sales) and a proven ability to drive improvements in pipeline creation, conversion, and deal velocity.
• Exhibit strong analytical skills, comfort with data, and the ability to translate complex information into clear narratives and actionable recommendations for leadership.
• Display excellent written and verbal communication skills, capable of influencing and aligning cross-functional stakeholders at all levels of the organization.
• Show meticulous attention to detail, discipline, and judgment, with the ability to manage multiple priorities in a fast-paced, dynamic environment.

Nice to have

• Experience working with CRM systems, revenue intelligence platforms, and sales engagement tools to drive operational efficiency.
• Familiarity with collaboration and productivity tools that support distributed teams across multiple time zones.

Practical notes

This role is based in Barcelona and requires full-time onsite engagement. Travel is not expected as part of this role. Visas are not applicable for this position. The workday aligns with standard business hours, and candidates should be prepared to contribute to a globally aligned sales organization.