Communications Manager

About the role

Bamboohr is on the lookout for a dynamic Communications Manager to join our team in Yaba, Lagos. This pivotal role will be responsible for shaping and executing our communication strategies to enhance our brand visibility and engagement with stakeholders. The ideal candidate will have a passion for storytelling and a deep understanding of the fintech landscape, enabling them to effectively communicate Bamboohr's mission and values to diverse audiences.

Key facts

What you'll do

• Develop and implement comprehensive communication strategies that align with Bamboohr's business objectives and enhance brand recognition in the fintech sector.
• Craft compelling narratives and messaging that resonate with various audiences, including customers, partners, and the media.
• Oversee the creation of high-quality content for multiple platforms, including press releases, blog posts, social media updates, and marketing materials.
• Collaborate with cross-functional teams to ensure consistent messaging across all channels, including product launches, events, and promotional campaigns.
• Manage relationships with media outlets and industry influencers to secure coverage and enhance Bamboohr's public profile.
• Monitor and analyze media coverage and public sentiment, providing insights and recommendations for improving communication strategies.
• Organize and coordinate public relations events, including press conferences, product launches, and community engagement initiatives.
• Lead crisis communication efforts, ensuring that Bamboohr's messaging remains clear and consistent during challenging situations.
• Train and mentor team members on best practices in communications and public relations, fostering a culture of excellence within the team.
• Stay abreast of industry trends and competitor activities, adjusting communication strategies as necessary to maintain a competitive edge.
• Utilize analytics tools to measure the effectiveness of communication initiatives and report on key performance indicators.
• Engage with customers and stakeholders through various channels to gather feedback and enhance Bamboohr's communication efforts.

Requirements

• Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
• A minimum of 5 years of experience in communications or public relations, preferably within the fintech or technology sectors.
• Proven track record of developing and executing successful communication strategies that drive engagement and brand awareness.
• Exceptional writing and editing skills, with the ability to craft clear and persuasive messages tailored to different audiences.
• Strong understanding of digital marketing and social media platforms, with experience in managing online communities.
• Excellent interpersonal skills, with the ability to build relationships with internal and external stakeholders.
• Experience in crisis communication and managing sensitive issues with professionalism and tact.
• Proficiency in using analytics tools to assess the impact of communication efforts and make data-driven decisions.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously.

Nice to have

• Experience in the fintech industry or a strong understanding of financial services and technology trends.
• Familiarity with graphic design and multimedia content creation tools to enhance communication materials.
• Previous experience in a managerial role, with a focus on leading and developing a communications team.
• Knowledge of SEO best practices to optimize content for search engines.
• Multilingual capabilities, particularly in local languages, to engage with a broader audience.

Skills & tools

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Familiarity with content management systems (CMS) and social media management tools.
• Experience with analytics platforms such as Google Analytics, social media insights, and PR tracking tools.
• Excellent organizational skills and attention to detail, ensuring high-quality deliverables.
• Creative thinking and problem-solving abilities to develop innovative communication solutions.

Practical notes

• This role is based in Yaba, Lagos, and requires a full-time commitment.
• Candidates must be willing to work flexible hours to accommodate various communication needs and events.
• Bamboohr is committed to fostering a diverse and inclusive workplace, and we encourage applications from individuals of all backgrounds.
• Interested candidates can apply through the provided link: https://paga.bamboohr.com/careers/422.

Join Bamboohr and be part of a team that is transforming the financial landscape in Nigeria. We look forward to your application!