Regional Senior Associate, Cross Border

About the role

You will own the end-to-end finance workflow for cross-border billing, ensuring that every transaction is processed with precision and integrity. This role transforms complex transaction data into structured processes that keep operations moving smoothly while resolving shipper disputes efficiently. You will standardize how month-end billing and aged receivables are managed, creating efficiencies that reduce manual intervention and save time. Success in this position directly ensures that financial controls, billing accuracy, and cash management remain robust across international shipments. You will collaborate closely with local finance teams and operational units to maintain data integrity and drive timely collections. Outputs from this position directly influence the accuracy and reliability of financial management across the cross-border business. The role requires a proactive mindset to identify gaps and implement controls that protect revenue and optimize cash flow. You will act as a key liaison between commercial teams and finance leadership to align on performance and compliance.

Key facts

What you'll do

• Design and maintain an intake checklist for cross-border invoices to guarantee correct data capture before any system entry.
• Build and execute reconciliation steps that link shipping records to billing files, minimizing mismatch risks across every transaction.
• Review transaction logs for anomalies on a daily basis, then coordinate with local finance to resolve shipper disputes quickly.
• Validate and ship billing files to controllers, ensuring they meet format and timing standards for month-end close.
• Collaborate with commercial teams to understand volume trends, aligning forecasts with actual revenue movements.
• Guide junior analysts on standard procedures for accounts receivable and internal controls as part of your leadership duties.
• Map current finance workflows and propose changes that streamline manual steps and improve operational efficiency.
• Monitor pipeline health, aging buckets, and collection status to protect cash flow and forecast reliability.
• Coordinate with operations on rule changes to ensure documentation reflects current business practices accurately.
• Verify system outputs and confirm data integrity before final approval to complete the transaction cycle.
• Support ad hoc analysis and reporting requests that provide insights into cross-border financial performance.
• Drive process discipline by maintaining documentation that captures nuances of cross-border billing activities.
• Partner with technology stakeholders to identify tools that enhance accuracy and reduce repetitive tasks.
• Act as the primary point of escalation for billing issues that impact revenue recognition and customer satisfaction.
• Ensure compliance with internal policies and external regulations across all cross-border transactions.

Requirements

You must hold a minimum of three years of experience in finance or operations roles with exposure to transactional processing. A strong understanding of intercompany billing concepts and their application to cross-border flows is essential. You should be comfortable working with numbers, reports, and spreadsheets while maintaining strict accuracy in all outputs. Clear communication in English, both in writing and during stakeholder meetings, is required. The ability to manage multiple tasks while balancing operational work and process improvement is critical for success. You must demonstrate ownership of complex problems and the ability to drive them to resolution without constant supervision. A detail-oriented approach is necessary to identify discrepancies and ensure that all financial data is reconciled accurately. You should be comfortable working in a fast-paced environment where priorities can shift based on business needs and operational demands.

Nice to have

Experience in logistics or e-commerce environments will help you grasp shipping and billing context more effectively. Familiarity with system integrations and data validation techniques will support smoother file preparation and reduce errors. Proficiency with spreadsheets, reports, systems, and documentation tools common in finance operations is necessary. An understanding of how technology enables logistics efficiency will allow you to contribute to ongoing digital initiatives.

Practical notes

This is a permanent, full-time position based in Subang Jaya, Selangor, Malaysia. The compensation for this role is RM 9000 per month, subject to review based on performance and tenure.