Lead Generation Intern

About the role

Ninja Van is a technology-driven logistics company that provides delivery solutions for businesses of all sizes across Southeast Asia. The company was founded in 2014 in Singapore and has grown to become the largest and fastest growing last-mile logistics provider in the region. As a Lead Generation Intern, you will support the sales and business development team in identifying and qualifying potential merchant partners who can benefit from the Ninja Van delivery platform. This internship offers hands-on experience in a fast-paced logistics environment where over 35,000 merchants rely on the service to deliver more than 1,000 parcels every minute across six countries, and you will gain exposure to algorithm-based optimisation, dynamic routing, end-to-end tracking, and a data-driven approach that serves both shippers and end customers effectively.

Key facts

What you'll do

• Assist the sales team in researching and identifying new merchant businesses that could benefit from Ninja Van delivery services across Southeast Asia.
• Reach out to prospective merchants through email and phone to introduce the logistics platform and explain how it can streamline their delivery operations.
• Qualify incoming leads by assessing merchant needs, expected delivery volumes, and geographic coverage requirements before passing them to the sales team.
• Maintain and update a customer relationship management database with accurate information on all prospect interactions, notes, and follow-up activities.
• Collaborate with the marketing team to develop outreach materials and presentations that effectively communicate the value of Ninja Van services to potential partners.
• Support the onboarding process for newly signed merchants by preparing necessary documentation and coordinating with internal operations and technology teams.
• Analyze market trends and competitor activity in the logistics sector to uncover new business opportunities and inform the lead generation strategy.
• Attend regular team meetings and contribute constructive ideas for improving the lead generation process, outreach methods, and overall conversion rates.
• Help organize virtual and in-person events that showcase Ninja Van delivery capabilities to prospective business clients and industry stakeholders.
• Monitor key performance indicators related to lead volume, response rates, and pipeline progression, and report findings to the sales leadership team weekly.
• Coordinate with the operations team to understand delivery capacity and service coverage areas for different merchant segments and regions.
• Research and compile a list of target industries and business types that align with Ninja Van service offerings in the Southeast Asian market.

Requirements

• Currently pursuing a bachelor degree in business administration, marketing, communications, or a related field from an accredited university.
• Strong written and verbal communication skills in English, with proficiency in additional Southeast Asian languages considered a valuable asset.
• Comfortable with cold outreach activities and confident in engaging with business stakeholders over the phone or through email correspondence.
• Basic proficiency in spreadsheet applications such as Microsoft Excel or Google Sheets for data entry, tracking, and reporting purposes.
• Ability to work independently and manage multiple leads simultaneously while maintaining attention to detail in a fast-paced environment.
• Eagerness to learn about logistics operations, technology platforms, and the challenges involved in last-mile delivery across the region.
• Availability to commit to a full-time or part-time internship for a minimum duration of three months during the academic year.
• Located in or willing to relocate to Taguig, Philippines for the full duration of the internship period.

Nice to have

• Prior experience in sales, business development, or customer acquisition roles, even if gained through volunteer or campus activities.
• Familiarity with customer relationship management tools such as Salesforce or HubSpot and a willingness to learn new platforms quickly.
• Understanding of e-commerce logistics and the common challenges that merchants face when managing their own delivery operations independently.
• Demonstrated interest in technology startups and the logistics industry, particularly those operating in the Southeast Asian market.
• Basic knowledge of digital marketing channels and lead generation strategies that can be applied to merchant outreach efforts.
• Experience with data analysis and reporting using tools like Google Analytics or similar platforms is a welcomed skill.

Skills & tools

• Microsoft Excel or Google Sheets for data management, lead tracking, and generating reports on outreach campaign performance.
• Email platforms and phone systems used for conducting outbound outreach campaigns and maintaining regular contact with prospects.
• Customer relationship management software for maintaining organized prospect records, tracking interactions, and managing the sales pipeline effectively.
• Presentation tools such as PowerPoint or Google Slides for creating merchant-facing materials and internal team presentations.
• Basic internet research skills for identifying, verifying, and enriching merchant contact information from public and professional sources.
• Collaboration platforms such as Slack or Microsoft Teams for daily team coordination, sharing updates, and communicating with cross-functional colleagues.

Practical notes

• This is an in-person internship based at the Ninja Van office in Taguig, Philippines, with a structured onboarding process.
• The internship is expected to run for a minimum of three months, with flexible scheduling arrangements to accommodate academic commitments.
• Interns will work closely with the sales and business development teams on a daily basis and participate in team strategy sessions.
• Strong performance during the internship period may be considered for a full-time position offer upon completion of your degree program.
• Interns are expected to maintain a professional demeanor and adhere to company policies and workplace standards at all times.

About the company

• We process 250 million API requests and 3TB of data every day.
• We deliver more than 1.5 million parcels every day.