Tax Manager (Indirect)

About the role

<div class="content-intro"><h3>Redefine the future of customer experiences. One conversation at a time.</h3> <p>At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.</p> <p>Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.</p> <p>If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.</p> <p> </p> <hr> <p> </p></div><p><span data-contrast="auto"><strong>

Location: USA

Key facts

What you'll do

• <div class="content-intro"><h3>Redefine the future of customer experiences.
• One conversation at a time.</h3> <p>At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform.
• Powered by AI, driven by human innovation.</p> <p>Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes.
• Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.</p> <p>If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.</p> <p> </p> <hr> <p> </p></div><p><span data-contrast="auto"><strong>

Location: </strong>This is an onsite role based at Nextiva's Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256).

• Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">In-Office Expectation: </span></strong><span data-contrast="auto">This role is expected to work onsite four days per week.
• Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.</span><span data-ccp-props="{"335559685":720}"> </span></p> <hr> <p><span data-contrast="none">Nextiva is looking for a Senior Indirect Tax Analyst to support the Director, Tax in leading the company's indirect tax function, with primary responsibility for sales and use tax, property tax, and telecom-related tax compliance.
• This is a hands-on role for someone who can operate both tactically and strategically - driving compliance excellence, process improvements, and automation initiatives in a fast-growing environment.
• As Nextiva continues to scale globally, this role will also touch VAT/GST compliance and support broader tax accounting and planning initiatives.</span><span data-ccp-props="{"335559738":240,"335559739":120}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Key Responsibilities</span></span><span data-ccp-props="{"335559738":240,"335559739":120}"> </span></strong></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Indirect Tax Compliance & Reporting</span></span><span data-ccp-props="{"335559738":160,"335559739":80}"> </span></strong></p> <ul> <li><span data-contrast="none">Oversee the filing of US sales/use tax, property tax, telecom, and other non-income tax returns across multiple states, partnering with external service providers.</span><span data-ccp-props="{"134233117":false,"335559738":0,"335559739":40}"> </span></li> <li><span data-contrast="none">Manage GST compliance and filings for Nextiva's international operations and customer base</span><span data-ccp-props="{"134233117":false,"335559738":0,"335559739":40}"> </span></li> <li><span data-contrast="none">Review and validate monthly indirect tax accruals; collaborate with accounting on reconciliation and reporting</span><span data-ccp-props="{"134233117":false,"335559738":0,"335559739":40}"> </span></li> <li><span data-contrast="none">Maintain documentation to support tax positions, calculations, and financial statement disclosures</span><span data-ccp-props="{"134233117":false,"335559738":0,"335559739":40}"> </span></li> <li><span data-contrast="none">Support resolution of indirect tax audi

Requirements

• <div class="content-intro"><h3>Redefine the future of customer experiences.
• One conversation at a time.</h3> <p>At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform.
• Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.</p> <p>If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.</p> <p> </p> <hr> <p> </p></div><p><span data-contrast="auto"><strong>

Location: </strong>This is an onsite role based at Nextiva's Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256).

About Nextiva

Nextiva provides a customer experience platform that supports business phone, contact center, and AI receptionist functions. Teams use it to manage unified customer journeys across voice, messaging, and digital channels.

The system tracks interactions, automates routing, and offers tools for coaching and reporting. Representatives use these features to respond to inquiries, document cases, and coordinate follow-up.