Lead Product Designer
Job description
About the role
The role centers on designing digital experiences that help developers avoid interruptions. You will own the end-to-end design of product flows and interfaces that keep engineering teams in a state of flow. The team shapes product flows and interfaces with engineering partners to ensure seamless integration and adoption. You will translate complex observability data into clear, actionable, and delightful digital journeys. Design decisions are judged by outcomes such as usability, conversion, and customer satisfaction in this product-led environment. You will collaborate daily with product and engineering to turn strategic goals into executable design solutions. Most design teams keep a living design system to keep products consistent, and you will contribute to and evolve that system. Your work will directly influence how developers perceive and interact with the platform.
Key facts
What you'll do
User research and usage data inform product flows to define real usage contexts for digital experiences.
You will conduct contextual inquiries and analyze telemetry to uncover pain points and opportunities in the developer journey.
Define product flows, wireframes, prototypes, and polished visuals that solve for both clarity and efficiency.
You will translate ambiguous problems into structured design explorations and iterate based on user feedback and data.
Collaboration with engineering and product happens daily as you co-create solutions that are technically feasible and valuable.
Design decisions are evaluated through usability tests, conversion metrics, and customer satisfaction signals.
You will partner with product managers to turn high-level goals into structured product requirements and design specs.
Onsite presence in Hyderabad, India enables participation in studio critiques, reviews, and spontaneous collaboration.
You will contribute to a living design system, ensuring consistency and efficiency across products and teams.
Agile delivery process experience is required as you work within sprints to plan, execute, and refine design solutions.
Onsite presence in Hyderabad, India is required to align closely with engineering and product stakeholders.
You will communicate design rationale clearly and advocate for user-centered decisions across cross-functional teams.
Expect to present design work, explain trade-offs, and incorporate feedback to strengthen outcomes.
You will support discovery activities that shape the direction of new features and product experiments.
Requirements
Collaboration with engineering and product teams relies on strong written and verbal communication.
Onsite presence in Hyderabad, India enables participation in studio critiques and reviews.
Agile delivery process experience is required.
Onsite presence in Hyderabad, India is required.
You must have a strong portfolio demonstrating your design process and impact.
You should be comfortable navigating ambiguity and making decisions with incomplete information.
Experience working with design tools such as Figma is essential.
A background in designing for developer tools or complex data platforms is highly relevant.
You must be able to synthesize research findings into clear design strategies and roadmaps.
Practical notes
The role is based in Hyderabad, India, with standard local-hire visa sponsorship.
Typical interview steps
Design interviews usually include a portfolio review, a design exercise, and a team conversation.
Candidates present past work and explain their process and decisions.
Some loops include a live design challenge.
Communication matters as much as the visual output.
Portfolios are strongest when they show the problem, the constraints, and the iteration, not just the final screens.
Interviewers also watch how you take feedback.
Good to know
Design work in this role relies heavily on Figma and similar interface tools.
The team follows product-led growth principles focused on developer outcomes.
Research insights drive decisions rather than assumptions.
Close collaboration with product managers and engineers is common.
Questions to ask
Good questions to ask the employer in the interview: what does success look like in the first six months, how is the team structured, what is the current biggest challenge, and how are decisions made.
Asking about growth paths and the review process is also well received.
Employers expect questions, and good ones show preparation.
Career growth
Design careers grow from junior to senior, staff, and principal levels.
Some designers move into design management or design operations.
Specializations include UX research, interaction design, and brand design.
Cross-functional influence grows with seniority.
Senior designers are expected to influence product strategy, not just execute visuals.
Building a habit of user research strengthens any design career.
About the company
New Relic delivers an AI-powered observability platform that unifies metrics, traces, and logs from your full stack.
Teams use correlated telemetry to detect patterns, isolate root causes, and speed resolution.
Collaborators work with instrumentation, dashboards, and alerts in a shared environment.
They refine queries, tune anomaly detection, and document findings to shorten feedback cycles and improve service reliability.