Novated Leasing Consultant

About the role

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. You are joining a mission-driven team that leverages technology to make the world of work better, easier, and more beneficial for everyone. As a Novated Leasing Consultant, you will own the complete journey of converting interested prospects into loyal customers. This role requires a proactive mindset and a genuine commitment to improving the financial wellbeing of everyday Australians. You will thrive in a fast-paced environment where your efforts directly impact revenue and customer satisfaction. Success in this position means building strong relationships and consistently delivering value at every interaction. Your work will play a key role in helping employees unlock the financial power of novated leasing across the nation.

Key facts

What you'll do

• Uncover the specific financial goals of every lead and tailor your value proposition to highlight personal monetary benefits.
• Convert qualified opportunities by guiding prospects through every stage of the novated lease journey with clarity and confidence.
• Generate accurate and compliant quotes that address individual circumstances before moving swiftly to finance approval.
• Drive vehicle orders through to completion, ensuring all documentation is processed correctly and efficiently within the system.
• Monitor your personal sales pipeline in the CRM, updating every detail to maintain high standards of data accuracy.
• Hit demanding activity and conversion KPIs by managing a high volume of leads without compromising on customer care.
• Respond to customer inquiries at every step of the journey, turning transactions into long-term advocacy and trust.
• Maintain expert knowledge of product rules and compliance requirements by completing all necessary training and accreditations.
• Collaborate closely with internal teams to share feedback and contribute ideas that enhance our sales playbooks.
• Continuously refine your approach by analyzing performance metrics and adjusting strategies to maximize your results.
• Support the development of product enhancements by identifying friction points and proposing practical improvements.
• Represent the Flare brand with a positive, team-first attitude during every interaction with colleagues and customers.
• Stay adaptable in a dynamic market by learning about new industry trends and financial regulations as they emerge.
• Take ownership of your daily schedule, balancing independent work with active participation in team initiatives.

Requirements

• You must have current eligibility to live and work in Australia without sponsorship for this role.
• You must possess a valid driver's license and be able to meet the requirements for holding a financier and insurance accreditation.
• You must have experience in novated leasing, salary packaging, or consumer finance sales within a vehicle leasing or financial services environment.
• You must demonstrate a proven track record of meeting or exceeding sales targets in previous roles.
• You must have confident sales and presentation skills that allow you to communicate effectively with senior stakeholders.
• You must be able to quickly build rapport and explain financial concepts in a clear, simple manner to diverse audiences.
• You must show an ability to manage a busy sales pipeline and high lead volumes while maintaining strict data discipline.
• You must have strong attention to detail, organisation, and problem-solving skills to ensure quality in every task.
• You must be comfortable working independently and as part of a collaborative team that values cross-functional input.
• You must be willing to complete all required training and ongoing accreditations to remain compliant in this role.
• You must bring a positive attitude that supports continuous improvement of sales processes and product offerings.
• You must be prepared to adhere to all compliance and regulatory standards set by financiers and insurers.
• You must use the CRM system to keep customer and opportunity data accurate and up to date at all times.
• You must prioritize data security and confidentiality when handling sensitive customer and financial information.

Nice to have

• Familiarity with payroll deductions and how salary packaging arrangements impact take-home pay.
• Experience using sales automation tools and productivity software to streamline outreach activities.
• Knowledge of the Australian automotive market and current vehicle financing landscape.
• Exposure to customer onboarding platforms and digital user experience best practices.
• Any additional certifications or training related to finance, sales, or customer service.

Practical notes

This is a permanent position based in Sydney, Australia. The role requires adherence to set working hours as defined by the business needs of Flare. Travel is not expected as part of the core duties for this role. Candidates must hold the right to work in Australia without the need for visa sponsorship. This role is subject to compliance and regulatory requirements that may necessitate specific accreditations. Please ensure you meet the eligibility requirements before applying.