Procurement Operations Lead

About the role

You own procurement strategy and team execution, driving vendor value and risk control for Mixpanel. This role translates business demand into compliant purchasing workflows. You coach colleagues and partners on best practices while scaling the program.

About Mixpanel and the Operational Finance Team

Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what is working, diagnose what is not, and decide what to build next. The Operational Finance Team is responsible for a variety of tasks that are instrumental in keeping the business running on a day-to-day basis. There are four teams within the Operational Finance Function, each serving a specific purpose for the company: Accounting and Accounts Payable accurately records all vendor-related transactions and keeps vendors paid; the Billing Team provisions all customer access to Mixpanel and ensures proper revenue recognition; the Collection Team records all customer payments and ensures the company gets paid on time; and Payroll prepares payrolls for all employees worldwide. The team is split between the Bay Area, London, Bangalore, and Barcelona.

Responsibilities

You will manage and develop a team of two, coaching them through skill-building, career growth, and day-to-day performance while fostering a culture of shared ownership and high standards. You will lead execution of complex procurement projects across functions, setting clear priorities and anticipating challenges before they become blockers. You will collaborate cross-functionally with key internal teams such as FP&A, Security, IT, and Legal on purchasing processes and improvements, building productive relationships with adjacent teams and resolving misalignments directly. You will build strategic relationships with key vendors and technology partners to use strategic discounts and maximize value. You will promote a culture of innovation on the team by identifying opportunities to improve outcomes through better processes and targeted use of AI and emerging tools, and lead initiatives to implement procurement process improvements. You will provide procurement process training for Mixpanel employees involved with procurement of products and services. You will shape and communicate a compelling vision for the procurement team that contributes to Operational Finance goals, anticipating team-level needs and emerging trends, and clearly communicating the rationale behind key decisions. You will build adaptable workflows that handle shifting priorities while maintaining service quality for internal partners.

What you will do

Setting priorities for cross-functional procurement projects while anticipating blockers before they escalate.

Guiding purchasing decisions with analytics and market insights to secure strategic discounts from key vendors.

Coaching team members on performance, skill growth, and ownership within a high-standards culture.

Championing process innovation through AI tools and structured experiments that improve procurement outcomes.

Coordinating with Security, IT, Legal, and FP&A to align policies, contracts, and purchasing workflows.

Educating stakeholders on procurement policies, ensuring consistent compliance during third-party onboarding.

Translating operational data into a clear team vision, highlighting trends, and preparing leaders for future needs.

Building adaptable workflows that handle shifting priorities while maintaining service quality for internal partners.

Requirements

You must have five or more years of work experience as a Procurement Specialist or Procurement Manager, including experience managing or directly leading others. Your background must include SaaS environments, working closely with vendors, and managing complex purchasing relationships. You understand market dynamics, risk management, and data analysis to guide sound procurement decisions. You communicate clearly across functions, guiding change with empathy while resolving misalignments directly.

Nice to have

Experience improving procurement processes through targeted initiatives and structured experimentation.

Skills and tools

Mixpanel, Microsoft Excel, Jira, Slack, Greenhouse, BambooHR, NetSuite, Coupa, DocuSign, and Google Workspace.

Compensation and location

Location: USA

Engagement: Full-time

Compensation: $140,000 to $170,000 USD per year.