Clinic Director - ABA Services
Job description
About the role
MeBe is seeking an experienced and dedicated Site Director to lead the Mesa Learning Center, overseeing clinical, operational, and financial success. This role involves providing strategic leadership to ensure the delivery of high-quality ABA and OT services to children with autism and other special needs. The Site Director will have meaningful ownership of the center's culture, staff development, community relationships, and overall performance. This position offers a unique opportunity to shape the future of the center, foster clinical excellence, and make a lasting impact on families and the community. The ideal candidate will be passionate about improving outcomes for children, developing clinicians, and building a positive, accountable work environment.
Key facts
What you'll do
- Ensure the delivery of exceptional ABA and OT services, maintaining high clinical standards across all programs.
- Coach, mentor, and develop clinical leaders and staff to foster professional growth and clinical excellence.
- Promote interdisciplinary collaboration among clinicians, therapists, and support staff to provide comprehensive care.
- Grow the Learning Center responsibly by developing strategic plans aligned with organizational goals.
- Monitor key performance indicators such as revenue, staffing levels, utilization rates, and profitability to ensure financial health.
- Use data analytics to identify operational challenges and implement effective solutions to improve efficiency and outcomes.
- Lead recruitment efforts to attract, hire, and retain high-quality clinicians and support staff.
- Foster a positive, accountable, and inclusive work culture that encourages teamwork, innovation, and continuous improvement.
- Develop future leaders within the team through mentorship and leadership development initiatives.
- Create an outstanding family experience from initial intake through program graduation, ensuring families feel supported and valued.
- Address family concerns with empathy, urgency, and professionalism to build trust and satisfaction.
- Build and maintain strong relationships within the local community to promote the center's services and reputation.
- Collaborate with other departments such as Clinical Quality, Finance, Marketing, and Business Development to align efforts and achieve organizational goals.
- Oversee compliance with all regulatory standards, including adherence to ITAR regulations if applicable.
- Manage operational aspects such as scheduling, billing, and resource allocation to ensure smooth daily functioning.
- Lead quality assurance initiatives to maintain and improve clinical outcomes and service standards.
- Support staff in ongoing professional development, including facilitating access to CEU trainings and other educational resources.
- Participate in organizational planning and contribute to the growth and strategic direction of MeBe in Arizona.
- Represent the center at community events, professional conferences, and outreach activities to enhance visibility and relationships.
- Ensure the center maintains a welcoming, safe, and engaging environment for children, families, and staff.
- Manage the center's budget, including expense control and revenue growth strategies.
- Implement best practices in clinical operations, staff management, and family engagement.
- Support the recruitment and onboarding of new staff, ensuring a smooth integration into the team.
- Maintain open communication channels with families, staff, and organizational leadership.
- Lead efforts to improve clinical quality and operational efficiency continuously.
- Stay informed about industry trends, regulatory updates, and best practices to ensure the center remains compliant and innovative.
- Drive initiatives to enhance staff satisfaction, reduce turnover, and promote professional development.
- Ensure the center's services align with evidence-based practices and organizational mission.
- Contribute to the development of policies and procedures to support high-quality care and operational excellence.
- Support the organization's mission to empower families, professionals, and communities through education and training on evidence-based approaches.
Requirements
- Proven experience in clinical leadership within ABA, behavioral health, or related fields.
- Strong understanding of operational management, including staffing, scheduling, and resource allocation.
- Demonstrated ability to develop and mentor clinical staff and leaders.
- Excellent communication, interpersonal, and relationship-building skills.
- Experience working with children with autism and their families.
- Ability to analyze data and utilize it to solve operational and clinical challenges.
- Knowledge of compliance standards, including familiarity with ITAR regulations if applicable.
- Bachelor's degree or higher in a relevant field such as Psychology, Education, Healthcare Administration, or related disciplines.
- Passion for improving outcomes for children and families through evidence-based practices.
- Ability to work on-site in Mesa; this is an on-site role.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities effectively.
- Leadership qualities including adaptability, resilience, and a collaborative mindset.
- Experience in healthcare or behavioral health management is preferred but not mandatory.
- Certification in ABA or related disciplines is a plus but not required.
Nice to have
- Prior experience as a Site Director or similar leadership role in a clinical setting.
- Background in healthcare or behavioral health management.
- Familiarity with community outreach and building relationships within the local community.
- Experience managing budgets, financial planning, and operational metrics.
- Knowledge of regulatory standards, including ITAR regulations if applicable.
- Certification in ABA or related disciplines.
- Experience working in a multidisciplinary environment involving ABA, OT, Speech, and other disciplines.
Skills & tools
- Strong leadership and team development skills.
- Data analysis and operational problem-solving capabilities.
- Excellent communication and interpersonal skills.
- Financial management and budgeting expertise.
- Relationship-building skills within the community.
- Knowledge of clinical best practices and compliance standards.
- Ability to analyze operational data and implement improvements.
- Proficiency in organizational and planning tools.
- Ability to motivate and inspire staff and teams.
- Customer service orientation and family-centered approach.
Practical notes
- This is an on-site position based in Mesa; no remote work options are specified.
- The salary range for this role is $140,000-$150,000, with a performance bonus that can bring total compensation to over $200,000.
- Benefits include medical, dental, vision, life insurance, AD&D, accident, hospital indemnity, short-term disability, and critical illness insurance.
- Additional benefits include access to free mental health sessions, discounted pet insurance, a 401k retirement plan, monthly CEU trainings, CEU reimbursement, and tuition discounts through university partnerships.
- The scheduling department manages reschedules, cancellations, and permanent schedule changes.
- The organization supports work-life balance with flexible time off options.
- The role involves working closely with teams across clinical quality, finance, marketing, business development, speech therapy, occupational therapy, and recruiting.
- The center aims to create a welcoming, safe, and engaging environment for children, families, and staff.
- The organization emphasizes leadership, not just management, and encourages staff development.
- The position offers an opportunity to help shape the growth of MeBe AZ and contribute to a mission-driven organization.
- The role requires a commitment to evidence-based practices and continuous improvement.
- The organization supports ongoing professional development and provides resources for staff growth.
- The successful candidate will be a key part of a dedicated team working toward shared goals of clinical excellence and community impact.
- The position offers a chance to build a lasting legacy in the field of autism services, impacting children, families, and the community for years to come.