Staff Technical Program Manager, AI Native

About the role

This role owns the end-to-end planning and execution of our largest engineering department's product and strategy operations. You will architect and drive the operating system that governs how we plan, measure, and deliver on our most critical initiatives. As an AI-native partner to the VP of Product and VP of Engineering, you will design and manage cross-functional programs from initial concept through market launch. You will remove systemic blockers, align disparate stakeholders, and ensure program outcomes are predictable and repeatable. Your work will directly shape the roadmap and execution discipline of the entire department. In your first year, you will transition the team from AI-assisted workflows to genuinely AI-native ways of working. You will be the single point of clarity that ensures the department runs reliably even in your absence.

Key facts

What you'll do

Architect and own the quarterly planning, strategic goal tracking, and measurement framework for one of Life360's largest engineering departments.

Establish and manage the key reviews and change management processes that ensure initiatives are aligned with organizational priorities and risks are proactively addressed.

Lead a portfolio of cross-functional programs from inception through launch, coordinating with engineering, product, marketing, and design to maintain strict execution standards.

Embed AI tooling and automation directly into program workflows to eliminate administrative waste and elevate team focus on high-impact delivery.

Partner closely with VP-level stakeholders to translate strategic intent into clear, actionable, and measurable program outcomes.

Drive the adoption of AI-native operating models, transitioning the team from manual coordination to intelligent systems and data-driven decision-making.

Own the end-to-end discipline of program execution so that the department operates with predictable quarterly cycles and reduced dependency on any single person.

Act as a strategic thought partner who challenges assumptions, surfaces systemic issues, and proposes coherent solutions to complex operational problems.

Champion transparency and accountability across workstreams, ensuring all stakeholders share a common understanding of priorities, status, and trade-offs.

Build and maintain trust with engineering, product, marketing, and design leaders to keep teams aligned and rowing in the same direction.

Define and communicate clear success metrics for programs, enabling data-driven adjustments and continuous improvement.

Mentor and elevate the capabilities of program managers and stakeholders by institutionalizing best practices and AI-enhanced methods.

Ensure all program deliverables are compliant with internal standards and external regulations, safeguarding the integrity of Life360's products and member data.

Champion the use of AI tools during interviews and in day-to-day work, while ensuring any use is disclosed and aligned with company policy.

Requirements

You must have a Bachelor's degree or equivalent practical experience.

You must have 8+ years of progressively responsible experience in technical program management, business operations, or a related discipline.

You must have a proven track record of managing complex, cross-functional programs and initiatives in a fast-paced, high-growth environment.

You must be comfortable making decisions with incomplete data and navigating ambiguity while maintaining clarity for others.

You must have strong written and verbal communication skills and be able to influence stakeholders at all levels without direct authority.

You must have experience working with AI tools and be able to discuss how you leverage them to drive efficiency and outcomes.

You must be able to work fully remotely within the United States or Canada, respecting time zone expectations for collaboration.

You must be comfortable with metrics-driven decision-making and using data to tell the story of program performance and impact.

You must have experience with Agile and iterative delivery models, including familiarity with JIRA or similar tools.

Nice to have

Experience in AI-native transformation and building AI-enhanced workflows.

Proven experience operating at Life360 scale or in a similarly large, distributed, remote-first organization.

Background in mobile consumer products, location services, or IoT ecosystems.

Experience with modern product analytics platforms and experimentation frameworks.

Knowledge of secure software development practices and privacy-by-design principles.

Experience mentoring other program managers or leading a small team of operations professionals.

Practical notes

This is a full-time role located in Remote, USA or Remote, Canada.

Employment is at-will.

Candidates must be authorized to work in the United States or Canada without sponsorship for this position.

The listed compensation ranges are intended to support equitable pay practices and may vary based on candidate qualifications, job-related knowledge, skills, and experience.