Implementation Consultant

About the role

Enterprise procurement teams receive support during platform adoption. Customer needs convert into actionable workflows with end-to-end ownership. Fast learning, clear communication, and measurable outcomes define success.

Software engineers turn product ideas into working code. Engineers work in small teams, review each other's work, and ship in small batches. Most teams follow agile practices such as sprints and daily standups. Engineers also write tests, fix bugs, and improve performance. The field values clear communication as much as technical skill. Engineers spend part of every week on planning, code review, and debugging, not just writing new code. The ability to explain a technical decision in plain words separates strong engineers from the rest.

Key facts

What you'll do

Platform adoption grows as enterprise procurement teams use the system. Levelpath implementation delivers quick value while customers achieve procurement outcomes. Processes, assets, and systems such as Zendesk and Salesforce are optimized for enterprise accounts. Best practice guides and product documentation help customers use the platform effectively. Account stakeholders are identified, and relationships with them are built. New solution offerings reach customers through direct collaboration with the sales team. Product requests incorporate customer voices to guide development. Adoption metrics and outcomes track and support customer health.

Requirements

A BA or BS degree is required for the role. At least 6 years of professional experience are needed, including 4 years in direct customer facing roles such as customer success, implementation, or solutions consulting. Problem-solving in fast paced B2B SaaS environments shows attention to detail. Clear written and verbal communication supports work with stakeholders and teams. Multiple workstreams are managed while adapting comfortably to a fast paced environment. Stakeholders across product and engineering are collaborated with effectively as a self starter. Occasional travel is available when customer visits are needed.

Practical notes

The role is based in Latvia and requires eligibility to work in the country. The team operates under equal opportunity policies that protect all employees regardless of background. Typical interview steps

Hiring for engineering roles usually starts with a recruiter screen, followed by one or two technical rounds. Candidates often solve a coding problem, discuss past projects, and answer system design questions. Some loops include a take-home task. Final rounds typically cover team fit and give candidates a chance to ask questions. Interviewers look for how you break down an unfamiliar problem, not just whether you reach the answer. Practicing a few problems aloud and reviewing your own past projects are the best preparation.

Good to know

Implementation consulting roles translate customer needs into product workflows. Success relies on clear communication between product, engineering, and customer teams. Professionals use CRM and support tools to track adoption and outcomes. Fast iteration and real feedback drive improvements for enterprise procurement platforms.

Questions to ask

Good questions to ask the employer in the interview: what does success look like in the first six months, how is the team structured, what is the current biggest challenge, and how are decisions made. Asking about growth paths and the review process is also well received. Employers expect questions, and good ones show preparation.

Career growth

Engineering careers usually progress from individual contributor to senior, staff, and principal levels. Some engineers move into management and lead teams of five to twenty people. Others stay on the technical track. Growth follows demonstrated impact, not tenure alone. A typical engineering ladder has clear levels with defined expectations for scope, quality, and mentorship. Moving up usually requires owning outcomes end to end rather than completing assigned tickets.