National Account Manager

Lanes GroupRemote (Lancashire)Full Time

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Job description

National Account Manager at Lanes Group.

About the role

As a National Account Manager at Lanes Group, you will play a pivotal role in driving the growth and success of our key accounts across the UK. This position is designed for a dynamic individual who can cultivate strong relationships with clients while strategically managing their needs and expectations. You will be responsible for developing tailored solutions that align with our clients' objectives, ensuring that Lanes Group remains their preferred partner in the industry.

Key facts

Location: Remote (Lancashire)

Engagement: Full-time

What you'll do

Develop and implement account strategies to maximize revenue and profitability for key clients.
Build and maintain strong relationships with senior stakeholders within client organizations to understand their business needs and challenges.
Conduct regular business reviews with clients to assess performance, identify opportunities for growth, and address any concerns.
Collaborate with internal teams, including marketing, operations, and finance, to ensure seamless service delivery and client satisfaction.
Analyze market trends and competitor activities to inform account strategies and identify new business opportunities.
Prepare and present proposals, contracts, and pricing structures to clients, ensuring alignment with their expectations and budget constraints.
Monitor account performance metrics and KPIs, providing regular reports to management on progress and areas for improvement.
Lead negotiations with clients to secure favorable terms and conditions while maintaining profitability for Lanes Group.
Participate in industry events and networking opportunities to promote Lanes Group's services and expand your professional network.
Provide training and support to junior account management staff, fostering a collaborative and high-performing team environment.
Stay updated on industry developments and best practices to continuously enhance your knowledge and effectiveness in the role.
Utilize CRM tools to track client interactions, manage pipelines, and ensure accurate forecasting of sales opportunities.

Requirements

A minimum of 5 years of experience in account management or a related field, preferably within the construction or infrastructure sectors.
Proven track record of managing large accounts and driving revenue growth through strategic planning and execution.
Strong negotiation skills with the ability to influence decision-makers at all levels of an organization.
Excellent communication and interpersonal skills, with a focus on building long-term relationships.
Ability to analyze data and market trends to inform strategic decisions and account management practices.
Proficiency in using CRM software and other relevant tools to manage accounts effectively.
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
A results-oriented mindset with a passion for delivering exceptional client service.
Willingness to travel occasionally for client meetings and industry events as required.

Nice to have

Experience in the construction, utilities, or infrastructure sectors is highly desirable.
Familiarity with project management methodologies and tools.
A degree in business, marketing, or a related field.
Existing relationships with key stakeholders in relevant industries.
Knowledge of digital marketing strategies and their application in account management.

Skills & tools

The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a deep understanding of account management principles. Proficiency in CRM platforms, such as Salesforce or HubSpot, is essential for tracking client interactions and managing sales pipelines. Familiarity with data analysis tools and techniques will also be beneficial in assessing market trends and client performance metrics.

Practical notes

This position is remote, allowing for flexibility in your work environment. Candidates must be based in the UK, preferably within a reasonable distance from Lancashire for occasional in-person meetings. The salary for this role will be competitive and commensurate with experience, with additional benefits to be discussed during the interview process. Visa sponsorship is not available for this position, so applicants must have the right to work in the UK.