CCTV Team Leader

About the role

As a CCTV Team Leader at Lanes Group, you will play a pivotal role in overseeing the operations of our closed-circuit television systems. Your primary responsibility will be to manage a dedicated team, ensuring that all surveillance activities are conducted efficiently and effectively. You will be instrumental in enhancing the safety and security of our projects, utilizing advanced technology to monitor and analyze footage. This position is based in Towyn, Conwy, and offers a full-time engagement, providing an excellent opportunity for career advancement in a dynamic environment.

Key facts

What you'll do

• Lead and supervise a team of CCTV operators, ensuring they are well-trained and equipped to handle various surveillance tasks.
• Develop and implement standard operating procedures for CCTV monitoring, ensuring compliance with industry regulations and best practices.
• Conduct regular audits of CCTV footage to assess the quality and effectiveness of surveillance operations, providing feedback and guidance to team members.
• Collaborate with other departments to identify security needs and develop tailored surveillance solutions to address specific challenges.
• Manage the maintenance and troubleshooting of CCTV equipment, coordinating with technical support to resolve issues promptly.
• Analyze footage to identify potential security breaches or incidents, preparing detailed reports for management and law enforcement as necessary.
• Ensure that all data collected through CCTV systems is stored securely and in compliance with data protection regulations.
• Provide training and ongoing support to team members, fostering a culture of continuous improvement and professional development.
• Stay updated on the latest advancements in CCTV technology and security protocols, integrating new tools and techniques into the team's operations.
• Participate in incident response planning and execution, ensuring that the team is prepared to react swiftly to any security threats.
• Liaise with external stakeholders, including law enforcement and emergency services, to facilitate effective communication and collaboration during incidents.
• Monitor team performance and productivity, implementing strategies to enhance efficiency and effectiveness in surveillance operations.

Requirements

• Proven experience in a supervisory role within a CCTV or security operations environment, with a minimum of 3 years in a related field.
• Strong understanding of CCTV technology, including installation, maintenance, and troubleshooting of surveillance systems.
• Excellent leadership skills, with the ability to motivate and guide a diverse team effectively.
• Familiarity with relevant legislation and regulations regarding surveillance and data protection.
• Exceptional analytical skills, with the ability to assess situations quickly and make informed decisions.
• Strong communication skills, both verbal and written, to effectively convey information to team members and stakeholders.
• Proficiency in using CCTV software and monitoring systems, with a keen eye for detail in reviewing footage.
• Ability to work flexible hours, including evenings and weekends, as required by operational demands.
• A valid driving license and the ability to travel to various sites as needed.

Nice to have

• Experience in project management or coordinating security projects.
• Certification in CCTV operations or related security qualifications.
• Familiarity with advanced surveillance technologies, such as IP cameras and remote monitoring systems.
• Previous experience working in a construction or infrastructure environment.
• Knowledge of risk assessment and management principles.

Skills & tools

• CCTV monitoring systems and software
• Data analysis and reporting tools
• Communication platforms for team collaboration
• Incident management systems
• Technical troubleshooting and maintenance of surveillance equipment

Practical notes

• This position is based in Towyn, Conwy, and may require travel to various project sites within the region.
• Candidates must be eligible to work in the UK, with visa sponsorship available for qualified individuals.
• The salary for this role will be competitive and commensurate with the candidate's experience and qualifications.
• Interested applicants can apply through the Lanes Group career portal at the following link: [Lanes Group Careers](https://lanesgroup.bamboohr.com/careers/2859).

Join Lanes Group as a CCTV Team Leader and take the next step in your career while contributing to the safety and security of our operations. We look forward to your application!