Staff Product Manager

About the role

This Staff Product Manager role owns the end-to-end supply-side product strategy for the Kindred marketplace, defining how members discover, evaluate, and ultimately host their homes within the community. You will architect the product systems that transform hesitant browsers into confident, recurring hosts by deeply understanding the nuances of trust, risk, and perceived hassle in home swapping. The role requires you to partner with cross-functional teams to design behavioral nudges and economic incentives that unlock inventory at scale while preserving the quality and safety of the network. You will be responsible for turning qualitative insights about host motivations into quantitative product hypotheses that move core marketplace metrics. This position sits at the intersection of data science, behavioral economics, and empathetic design to solve one of our most critical growth challenges. You will report outcomes to leadership while mentoring junior PMs on best practices for marketplace products. Over time, this role will evolve to influence other high-impact areas of the product roadmap as Kindred continues to redefine travel.

Key facts

What you'll do

• Drive the end-to-end product experience for supply-side members, guiding them from signup through hosting repeat behavior.
• Architect product systems that reduce friction in the home listing process and make adding availability feel intuitive and low-effort.
• Conduct deep behavioral analysis to uncover why some members host frequently while others never host, translating findings into product requirements.
• Utilize AI prototyping tools and rapid experimentation frameworks to test hypotheses quickly and de-risk major investments early.
• Build and maintain a rigorous quantitative framework using funnel analysis, cohort studies, and behavioral metrics to measure supply health.
• Prioritize the highest-leverage product levers using a blend of first principles reasoning and data-driven insight to maximize impact.
• Collaborate tightly with marketing, data science, design, and operations teams to identify systemic barriers and co-own solutions.
• Translate complex member behaviors and motivations into clear product vision, success metrics, and roadmap narratives for stakeholders.
• Champion the host perspective in every decision by advocating for their needs, constraints, and emotional experience throughout the product lifecycle.
• Define and own North Star metrics for supply-side growth, ensuring alignment between product initiatives and business outcomes.
• Partner with data science to build predictive models that identify members most likely to become hosts and those at risk of churning.
• Design onboarding flows and in-product education that lower the cognitive load of hosting for first-time members.
• Lead discovery initiatives such as interviews, surveys, and diary studies to uncover latent needs and pain points in the hosting journey.
• Work closely with operations to ensure product decisions are feasible given real-world constraints and community safety standards.
• Iterate on existing features based on qualitative feedback and quantitative performance to steadily improve conversion and retention.
• Represent the supply-side product vision in company-wide discussions, ensuring alignment between product, brand, and business strategy.

Requirements

• Hold 8+ years of product management experience, with a significant portion spent in consumer-facing, high-growth environments.
• Bring prior experience building marketplace or supply-constrained products where you have actively shaped supply-side behavior.
• Demonstrate comfort with advanced data analysis, including funnel analysis, cohort studies, and designing new metrics from scratch.
• Operate as a first principles thinker, deconstructing problems to their core human drivers before applying conventional solutions.
• Show a track record of using AI tools, rapid prototyping, and lightweight experiments to validate ideas quickly and efficiently.
• Thrive in ambiguous environments by making timely decisions with incomplete information and a bias for action.
• Exhibit a founder mindset, taking full ownership of outcomes and not hesitating to roll up sleeves to solve hard problems.
• Have a deep understanding of incentive design and how subtle changes in rules or rewards can shift user behavior at scale.
• Be legally authorized to work in the United States without sponsorship requirements at this time.

Nice to have

• Previous experience designing incentive structures, behavioral nudges, or habit loops in consumer products.
• A background in travel, hospitality, or marketplace platforms that has shaped your product intuition.
• Experience working with cross-functional stakeholders in regulated industries where safety and trust are paramount.

Practical notes

• This role is full-time and remote based within the United States.
• No specific working hours are stipulated, allowing for flexible schedules aligned with team collaboration.
• Travel is not required for this position.
• No visa sponsorship is available for this role at this time.
• Candidates must be able to start within a reasonable timeframe as defined by hiring operations.

We're looking for the world's top builders, executors, and believers to help us make travel more meaningful.

You can learn more about us in Forbes https://www.forbes.com/sites/francescawalton/2026/02/03/home-swap-startup-Kindred-raises-125-million-in-fresh-funding-as-travelers-seek-creative-ways-to-save-money/ and The New York Times https://www.nytimes.com/2025/12/16/realestate/is-your-apartment-nice-enough-for-this-home-swapping-app.html.