Director, Product Management

About the role

At Kin, we are on a mission to revolutionize homeownership by creating an integrated platform that encompasses protection, financing, and home improvement. The Director of Product Management will play a pivotal role in this journey, steering the product strategy for essential platform elements and enhancing the customer experience. This position is key to transitioning Kin from a traditional insurance provider to a holistic partner in homeownership.

Key facts

What you'll do

• Formulate and implement a long-term product vision for both the policy platform and the customer portal, ensuring alignment with Kin's strategic objectives.
• Lead and cultivate a team of product managers, setting high benchmarks for product development excellence and fostering a culture of innovation.
• Make informed decisions regarding the prioritization of foundational platform investments in comparison to customer-facing features, balancing immediate needs with long-term goals.
• Collaborate closely with engineering teams to establish API strategies and configuration models that facilitate efficient product launches.
• Enhance the customer portal, transforming it into a comprehensive hub for managing various homeownership needs while also promoting new product offerings.
• Work in partnership with cross-functional teams, including engineering, design, actuarial, and legal departments, to ensure seamless execution of product initiatives.
• Define and track key performance indicators (KPIs) to guide adjustments to the product roadmap based on data-driven insights.
• Integrate artificial intelligence-driven workflows and automation into both the platform and customer experiences to improve efficiency and user satisfaction.

Requirements

• A minimum of 12 years of professional experience, with at least 8 years dedicated to software product management.
• At least 3 years of experience in managing and developing product management teams, demonstrating leadership capabilities.
• Proven track record of successfully managing both platform/infrastructure products and consumer-facing products.
• Experience with large-scale platform modernization or re-platforming initiatives, showcasing adaptability to change.
• Strong technical acumen to engage in discussions regarding architecture and data models, assessing their downstream impacts effectively.
• Background in Fintech, Insurtech, or financial services, with an understanding of complex pricing, regulatory, and trust issues.
• A history of nurturing and developing product management talent within teams, fostering growth and innovation.

Nice to have

• Familiarity with insurance policy administration systems or consumer financial platforms, providing a competitive edge in understanding industry nuances.
• Experience in building or scaling multi-sided product ecosystems, showcasing versatility in product management.
• Knowledge of market trends and consumer behavior in the homeownership sector, enhancing strategic decision-making.

Skills & tools

• Product Strategy
• Team Leadership
• Platform Modernization
• API Strategy
• Customer Experience Design
• Cross-functional Collaboration
• Data Analysis
• AI Integration

Practical notes

• Applications will be accepted until August 27, 2026.
• This position can be performed remotely from any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI.
• Kin provides a comprehensive benefits package, including a competitive salary, equity (RSUs), a 401(k) plan with matching contributions, and medical, dental, and vision insurance.
• Additional benefits include HSA contributions, life insurance, and disability coverage, ensuring a well-rounded support system for employees.
• Supplemental benefits such as long-term disability, critical illness, accident insurance, legal assistance, and pet insurance are also available.
• Employees have access to mental health resources and confidential counseling services to support their well-being.
• Flexible Paid Time Off (PTO) policies and 8 designated company holidays are part of the benefits offered.
• Paid parental leave is provided, offering up to 14 weeks at full pay for birthing parents and 8 weeks at full pay for non-birthing parents.
• Professional development budgets are allocated for certifications and attendance at conferences, promoting continuous learning.
• Kin operates as a remote-first organization, allowing employees to work from anywhere while maintaining a strong team culture.

About the company

Kin makes life simpler, more affordable, and better for homeowners - especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive.