Registered Dietitian

About the role

This role is a calling for individuals who view caring for people with chronic conditions as more than a job, but a profound professional mission. You will live and breathe the pursuit of positive change for individuals facing cardiometabolic health challenges, speaking compassionately while committing fully to helping people understand their conditions and the possibilities available with the right support. You will act from a foundation of empathy, taking the time to ask tailored questions and diving deep with people to find the right solutions for their unique circumstances. In turn, the people you care for will see you as a trusted confidante, turning to you because they know you will listen and go the extra mile to help them thrive. Our Clinical Care Specialists provide direct care and education to patients with chronic cardiometabolic conditions in collaboration with our Physicians. You will be a central force in this mission, driving member understanding and adherence through evidence-based education and support.

Key facts

What you'll do

• Provide comprehensive diabetes, hypertension, hyperlipidemia, and weight loss care, education, and support for members through chat, phone, and video calls following internal protocols.
• Create thorough consults aligned with internal protocols for 9amHealth physicians and the provider team.
• Collaborate with Patient Care Advocates to ensure member success.
• Develop tailored nutrition and lifestyle plans for members based on their medical conditions, goals, and preferences, ensuring they align with evidence-based guidelines for managing diabetes, hypertension, hyperlipidemia, and weight loss.
• Collaborate with dedicated pharmacists while utilizing your experience and comfort in managing medications related to diabetes, hypertension, hyperlipidemia, and weight loss to provide comprehensive care and guidance to members.
• Track member progress through regular check-ins (as needed), assessing the effectiveness of interventions, and adjusting plans as needed based on clinical outcomes and member feedback.
• Provide motivational interviewing, coaching, and counseling to support sustainable behavior changes in members regarding diet, exercise, and stress management.
• Utilize member data and health metrics to inform care recommendations, helping members interpret lab results and track outcomes like weight, body composition, blood pressure, and cholesterol levels.
• Maintain accurate and thorough member documentation, ensuring that all care actions, recommendations, and follow-ups are recorded in accordance with internal and legal standards.
• All care team members are required to work 2 weekends per quarter.

Requirements

• Minimum Qualifications
• Licensed Registered Dietitian Nutritionist plus Certified Diabetes Care and Education Specialist (CDCES) or Board Certified-Advanced Diabetes Management (BC-ADM) or eligible for certification.
• Strong knowledge of and experience in providing care for chronic cardiometabolic conditions, specifically diabetes, hypertension, hyperlipidemia, and obesity.
• Minimum 5 years of experience in direct patient care, preferably in a clinical setting or via telehealth, with a focus on chronic disease management.
• Experience in medication adjustment and using an EMR.
• Demonstrated ability to build strong, trusting relationships with patients through compassionate, tailored communication.
• Experience working as part of an interdisciplinary team, with demonstrated ability to collaborate closely with physicians, patient care advocates, and other healthcare professionals.
• Experience providing care through virtual platforms (chat, phone, video), with comfort using digital health tools and patient management systems.
• A quiet, dedicated workspace free from distractions to ensure patient privacy and maintain confidentiality.
• Reliable high-speed internet connection to support phone, video, and messaging communications without interruption.
• Flexible and resilient; you understand that in a growing company, today's process may look different tomorrow and you're okay with that.

Nice to have

• Preferred work at a diabetes education program or outpatient setting.

Practical notes

• All care team members are required to work 2 weekends per quarter.

The role demands a significant commitment to ongoing patient interaction, requiring consistent availability during scheduled hours while maintaining the highest standards of clinical documentation and compliance. Success in this position depends on your ability to navigate virtual platforms seamlessly, manage multiple priorities, and maintain a organized, detail-oriented approach to member care. You will be expected to adhere strictly to internal protocols while exercising clinical judgment to deliver personalized support. This is a full-time position located within the United States, and it requires a reliable high-speed internet connection, a dedicated workspace, and the ability to maintain confidentiality in a home environment. The schedule necessitates working weekends each quarter, and you must be flexible to adapt to evolving processes in a rapidly scaling environment. This is an opportunity to join a mission-driven team dedicated to transforming cardiometabolic care at scale using technology-enabled solutions.