Studio Lead - Sales Specialist

About the role

This position is responsible for owning the end-to-end membership journey from initial contact to committed sale within the JETSET Pilates Aventura environment. You will architect and execute a consultative sales strategy that aligns with the luxury positioning of our brand and the specific needs of our target clientele. The role demands a high level of personal accountability where you own your daily activities, weekly targets, and the long-term health of our membership pipeline. You will be the primary human embodiment of our brand promise, translating our elevated client experience into tangible conversations and results. Success in this role requires a proactive mentality where you initiate contact, follow through with precision, and persistently close opportunities. You will work in a hybrid capacity, balancing in-studio presence with remote outreach to maximize coverage and relationship depth. Ultimately, this hire ensures that our community grows not just in size, but in quality, attracting members who resonate with our high-energy, tight-knit culture.

Key facts

What you'll do

Proactively source and qualify leads through strategic outreach across phone, text, email, and direct messaging channels to build a robust pipeline.

Conduct in-studio consultative tours and meet-and-greets that articulate the premium value of JETSET Pilates and convert curiosity into commitment.

Manage a dynamic membership pipeline from initial inquiry through to closed sale, ensuring no opportunity falls through the cracks.

Convert trial class attendees and class pack purchasers into recurring membership contracts by identifying needs and presenting tailored solutions.

Analyze and report on critical performance indicators such as close rates, lead source effectiveness, and the timeline from first contact to signed agreement.

Design and execute targeted promotional campaigns and referral programs in collaboration with ownership to amplify local market awareness.

Serve as the primary brand ambassador at community events, pop-up activations, and partner gatherings to extend our studio's reach.

Maintain meticulous records of all client interactions and lead data within our customer relationship management system to ensure accuracy and insight.

Identify members at risk of churning and initiate re-engagement sequences to preserve revenue and community loyalty.

Qualify inbound inquiries swiftly and route high-intent prospects to the appropriate resources to guarantee a rapid and professional response.

Develop a deep understanding of our ideal member profile to refine targeting and improve the efficiency of acquisition efforts over time.

Collaborate with the studio leadership team to provide feedback on market trends and client objections that can inform broader business decisions.

Utilize video content and virtual communication tools to deliver compelling demonstrations and overcome geographic barriers in the sales cycle.

Champion the JETSET lifestyle by sharing personal success stories and community highlights to build trust and social proof with potential members.

Optimize your daily schedule to balance inbound responsiveness with proactive outbound activities, ensuring consistent progress toward monthly goals.

Requirements

Possess a minimum of 2 years of professional sales experience, with a demonstrated history of success in wellness, aesthetics, fitness, or luxury service sectors.

Exhibit a proven ability to meet or exceed established sales quotas and key performance indicators on a consistent basis.

Demonstrate exceptional verbal and written communication skills that enable you to build rapport and trust with high-value prospects.

Operate as a self-driven individual who thrives in an independent capacity, managing your own schedule and pipeline with minimal supervision.

Show proficiency in using CRM platforms, lead tracking software, and performance reporting tools to analyze data and drive action.

Have a genuine, demonstrable passion for health, wellness, and fostering a supportive community environment.

Hold a background in boutique fitness, medical spa, or other high-touch client service environments, showcasing an understanding of premium service standards.

Maintain a professional appearance and demeanor that aligns with the luxury, high-energy atmosphere of the JETSET brand.

Commit to working the specified hybrid schedule, including the in-studio hours required to maintain an authentic member experience.

Display resilience and a positive attitude in the face of rejection, using feedback as a tool for continuous improvement and adaptation.

Nice to have

Experience with referral generation strategies and the ability to incentivize existing members for introductions.

Familiarity with the aesthetics and med spa industry, including an understanding of cross-service promotion opportunities.

Knowledge of local Aventura community groups, events, and business networks to facilitate partnership opportunities.

Experience with video conferencing platforms and virtual sales presentations to reach a wider geographic audience.

A background in coaching or teaching, which can provide additional credibility when discussing movement and wellness concepts.

An understanding of premium retail or hospitality service models that translate into elevated client hospitality.

Practical notes

This is a part-time role requiring a hybrid schedule of approximately 5 hours per week in the studio, with the remaining time dedicated to remote sales activities.

No specific visa sponsorship information is provided for this role.

The compensation structure is performance-based, and earnings will be determined through the standard interview process.

There are no published deadlines for application submission; interested candidates are encouraged to apply promptly by submitting their resume.

Travel is not required for this position as all in-person interactions are confined to the Aventura studio location.