General Manager - Liberty Station

About the role

Position Overview

The General Manager at Liberty Station serves as the cornerstone of the local studio, driving its success through leadership and operational excellence. This individual is passionate about the JETSET Pilates method and is dedicated to fostering the growth of both team members and the client community. They are a pivotal leader responsible for the comprehensive performance, expansion, and health of the studio location.

This role requires a dynamic professional who is committed to embodying the brand's standards and nurturing a high-performing environment. The General Manager is not only a manager but also a hands-on contributor and a role model for instructional excellence. They ensure that every aspect of the business operates smoothly, from client experience to team development, all while adhering to the rigorous standards of the JETSET Pilates brand.

Key Responsibilities

The General Manager is entrusted with the end-to-end stewardship of the Liberty Station studio. This involves designing and implementing systems that welcome new members and deeply understand their fitness objectives. They create class schedules that strategically align instructor availability with the times members are most active, ensuring consistent and reliable coverage.

A primary focus is building instructional consistency across all educators. The General Manager guides fellow instructors through the JETSET Pilates training program, ensuring that every class delivered reflects the brand's core principles. They utilize performance metrics to analyze trends, identify opportunities, and adjust studio activities to optimize results.

Delivering reliable client experiences is paramount. This involves maintaining pristine studio standards before, during, and after every session. The General Manager partners with regional teams to ensure local operations are in perfect harmony with overarching brand guidelines. They are the guardian of schedule integrity, personally teaching a minimum number of classes to remain connected to the studio floor. also, they champion innovation by testing new class formats and rigorously measuring their impact on the business.

Operational diligence is a daily requirement. The General Manager verifies that all administrative and facility tasks are completed prior to opening and concluded after closing. They cultivate a culture of growth within the instructor team by providing regular feedback, mentorship, and clear developmental expectations.

Program Participation

A mandatory component of this role is deep immersion in the JETSET Pilates ecosystem. The General Manager is required to complete the brand's comprehensive training program. This ensures they possess a thorough understanding of the methodology, which they can then impart to the team. In addition to management duties, they are expected to instruct an average of eight classes per week. Concurrently, they must maintain a visible presence in the studio for a minimum of 25 classes each week to support the team and engage directly with the membership.

Professional Requirements

To succeed in this position, candidates must bring a substantial background in leadership. A minimum of three years of prior leadership experience within the fitness sector or related service industries is essential. A proven history of achieving or surpassing performance targets is required.

Prospective General Managers must demonstrate the ability to teach the JETSET Pilates format with a high degree of clarity and precision. They must be prepared to commit to the dual workload of instructional classes and management responsibilities. Personal availability for a minimum of 25 studio classes weekly is non-negotiable. Local residency in or near San Diego, California, is required to ensure reliable engagement and presence.

Qualities of a Successful Candidate

The ideal candidate is a multi-faceted leader who thrives in a hands-on environment. They possess strong communication skills and the ability to build meaningful relationships with both team members and clients. They are self-motivated, disciplined, and driven by a commitment to continuous improvement. They understand the nuances of a boutique fitness setting and are eager to apply that knowledge to elevate the Liberty Station studio. A passion for the JETSET Pilates methodology and a dedication to living its principles are fundamental to this role.