Solutions Consultant

About the role

This role operates at the forefront of customer engagement, partnering with enterprises that define market standards. Iterable enables organizations to activate customer data and deliver individualized experiences at scale. The position is located across multiple hubs and remote environments. You will join a team recognized for innovation, transparency, and ownership.

Location and Engagement

Work is available in Atlanta, Austin, Boston, Chicago, Denver, New York, and San Francisco. Remote roles are also available across the United States. The position involves pre-sales advisory work with executive stakeholders.

Compensation

The base salary is 130,000 USD. The target total compensation is 180,000 USD. The on-target earnings (OTE) are 210,000 USD.

Core Responsibilities

You will guide enterprise accounts through complex technical decisions. Translating ambiguous business goals into coherent integration strategies forms a central part of the daily workflow. The role requires mapping strategic opportunities for Iterable platforms while aligning with executive priorities.

Designing integration pathways that connect customer data to activation workflows across channels is a primary duty. You will conduct discovery sessions to clarify technical constraints and data architecture for prospects. This involves investigating the technological landscape to provide seamless integration recommendations.

Creating well-documented solutions from initial scoping through to successful handoff is essential. You will draft narrative proposals that highlight value, risk management, and measurable outcomes. Coordinating internal workshops helps align product capabilities with buyer expectations.

Championing platform value through live demonstrations and tailored scenario walkthroughs is a frequent task. You will partner cross-functionally with internal teams to deliver new features and drive adoption. The role also includes exploring adjacent use cases that expand engagement scope and long-term platform adoption.

Collaboration with delivery teams ensures a smooth transition from sale to implementation. You will play a major role in helping close large SaaS enterprise deals. The position demands intellectual curiosity and a willingness to embrace challenges.

Required Qualifications

Candidates bring three to five years of experience advising technology organizations on growth initiatives. The ability to present complex technical concepts to non-technical audiences clearly is mandatory. A solid understanding of event-driven architectures and customer data platforms within cloud environments is required.

Navigating multiple stakeholder groups while maintaining clarity under tight deadlines is a necessary skill. Professional communication in English during workshops and written documentation is essential.

Preferred Qualifications

Experience working with brands such as Redfin, SeatGeek, Priceline, Calm, or Box is preferred. Familiarity with their specific environments provides a distinct advantage.

Tools and Skills

Proficiency with Iterable, Segment, Snowflake, Salesforce, Marketo, HubSpot, Jira, Confluence, and GSuite is expected. These tools support the technical and collaborative aspects of the role.

Company Values and Growth

One core value is Growth Mindset. Iterable is a company where everyone can grow and develop their careers. Success is driven by ownership, transparency, and a commitment to excellence. The company fosters a culture of innovation, collaboration, and inclusion.

Practical Next Steps

Ensure all documentation and discussions reflect the requirements and scope outlined here. This position represents a significant opportunity to shape customer engagement strategies at a leading platform.

What you'll do

• Architect end-to-end customer engagement strategies for enterprise clients using Iterable's platform.
• Translate ambiguous business objectives into coherent technical integration roadmaps for complex deployments.
• Map strategic opportunities across the Iterable ecosystem while aligning solutions with executive decision-making priorities.
• Design integration pathways that connect customer data sources to activation workflows across digital channels.
• Lead discovery sessions to uncover technical constraints and evaluate existing data architectures for prospective clients.
• Investigate the technological landscape to formulate seamless integration recommendations tailored to client environments.
• Produce comprehensive, well-documented solutions covering scoping, validation, and successful handoff to implementation teams.
• Draft narrative proposals that articulate value propositions, manage risks, and define measurable success outcomes.
• Coordinate internal workshops to align product capabilities with buyer expectations and refine solution narratives.
• Champion platform value through live demonstrations and tailored scenario walkthroughs that resonate with executive stakeholders.
• Partner cross-functionally with internal teams to deliver new features and drive product adoption within client organizations.
• Explore adjacent use cases that expand the engagement scope and foster long-term platform adoption and loyalty.
• Collaborate closely with delivery teams to ensure frictionless transitions from sale to implementation and optimization.
• Play a major role in qualifying and closing large SaaS enterprise deals through consultative selling techniques.
• Exhibit intellectual curiosity and a proactive mindset when confronting novel and complex customer challenges.

Requirements

• Bring three to five years of experience advising technology organizations on growth initiatives and strategic transformation.
• Present complex technical concepts to non-technical audiences with clarity, precision, and persuasive influence.
• Demonstrate a solid understanding of event-driven architectures and customer data platforms within modern cloud environments.
• Navigate multiple stakeholder groups simultaneously while maintaining clarity and focus under tight deadlines.
• Communicate professionally in English during workshops, stakeholder meetings, and written documentation.
• Operate with a high degree of ownership, transparency, and accountability in all client-facing engagements.
• Thrive in a fast-paced environment where adaptability, problem-solving, and resilience are essential.
• Commit to upholding Iterable's values of collaboration, innovation, and inclusion in every interaction.

Nice to have

• Experience working with brands such as Redfin, SeatGeek, Priceline, Calm, or Box within previous enterprise engagements.
• Familiarity with the specific environments, architectures, and operational nuances of these organizations.

Practical notes

• Work locations include Atlanta, Austin, Boston, Chicago, Denver, New York, and San Francisco.
• Remote roles are available across the United States.
• The engagement level involves pre-sales advisory work with executive stakeholders.
• This role represents a significant opportunity to shape customer engagement strategies at a leading platform.