Officer 2, Operational Compliance Services

About the role

You own the full client onboarding journey from intake documentation through build, review, and final shipment. You ensure partner ecosystems operate smoothly while maintaining strict regulatory standards.

Key facts

What you will do

Execute Anti-Money Laundering (AML) and Know Your Customer (KYC) processes, including reviewing documentation, processing investor onboarding files, and ensuring data accuracy throughout the client onboarding lifecycle.

Manage FATCA and CRS requirements by validating classifications, verifying GIINs against IRS records, and conducting periodic reviews to maintain regulatory compliance.

Monitor compliance obligations and deadlines, perform basic risk assessments, and maintain comprehensive regulatory documentation to support governance and compliance objectives.

Prepare regulatory reports, maintain tracking systems, and document compliance findings to ensure accurate record-keeping, audit readiness, and adherence to regulatory standards.

Provide client support by responding to routine inquiries, maintaining regulatory communications, and escalating complex compliance matters in accordance with established procedures.

Requirements

You hold a degree in Law or an equivalent qualification, with ACAMS orientation preferred and a strong interest in AML/KYC and regulatory compliance.

You have at least 2 years of relevant experience, with prior experience in a similar compliance, AML, KYC, or regulatory role considered an advantage.

You possess a solid understanding of investor onboarding, due diligence, AML/KYC requirements, and FATCA/CRS compliance processes.

You demonstrate strong attention to detail and analytical skills, enabling you to review documentation accurately, assess risks, and maintain regulatory records.

You have excellent communication and organizational skills, with the ability to manage compliance deadlines, support client inquiries, and ensure adherence to regulatory standards and internal procedures.

Our commitment to you and the environment

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve - whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We're committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees' careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through Iq Eq Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We're emotionally invested in our clients right from the beginning.

We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world's top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We're driven by our Group purpose, to power people and possibilities.