Solutions Consultant

About the role

Immersive One is the leading cyber resilience solution across the globe, and this role exists to showcase the value of the platform and secure the technical win alongside a team of the brightest minds in cybersecurity. You will own the technical pre-sales and first two months of onboarding for a high volume of customers, proving that people, AI-enabled workflows, and security teams can perform securely under realistic pressure. The position is designed for a cybersecurity professional energized by breadth, pace, and impact at scale rather than deep, singular account ownership. You will partner with Inside Sales and Customer Operations to turn qualified opportunities into fast demos, trials, and onboardings. If you thrive in a fast-moving, evidence-based environment, this role is for you.

Key facts

What you'll do

• Deliver product demonstrations built on the qualification Sales has completed, tailoring the message quickly to the prospect's specific use case.
• Rank solution fit as Green, Yellow, Red, or Not Applicable to steer where Sales invests their time and effort efficiently.
• Set up and run in-platform free trials, conducting one or two coaching sessions to guide prospects through key features and prove value live.
• Answer technical questions directly and flag obvious blockers early in the evaluation process to manage expectations.
• Maintain a sharp, repeatable motion by mastering the Immersive platform and competitor technologies relevant to the market.
• Run kick-off sessions and deliver a contained onboarding experience within a strict two-month window across a small number of meetings.
• Provide light-touch integration guidance, directing customers to documentation and standard connectors while routing deeper technical needs to Support.
• Run month-one and month-two check-in and coaching sessions, using the digital academy as the core enablement engine for customers.
• Deliver one-to-many activities such as webinars, workshops, and Cyber Digital Bootcamps to drive adoption and value across the customer base.
• Support the phased migration of Standard customers to Immersive One Core by contributing to repeatable enablement content and self-serve resources.
• Re-engage on expansion opportunities by running the same light demo and trial-coaching motion for the expanded scope.
• Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient and customer-focused.
• Serve as the voice of the customer to product, content, and engineering teams to influence innovation and roadmap decisions.
• Stay informed of evolving threats, AI developments, and new technologies to bring relevant insights to customers and the business.

Requirements

• 2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role within cybersecurity is essential.
• Proven experience across the entire customer lifecycle, from pre-sales through post-sales and into professional services.
• You must be comfortable working in a digitally-led motion that relies on repeatable processes and a fast, scalable approach.
• You must be able to demonstrate how people, workflows, and security teams perform under realistic pressure and turn that into actionable evidence.
• You must have experience delivering product-led onboarding without relying on long-form success plans or extensive documentation.
• You must be able to quickly learn and articulate the value of the Immersive One platform and its competitive positioning.
• You must be able to run technical sessions, including free trials and demonstrations, with minimal supervision.
• You must be comfortable managing multiple accounts simultaneously while maintaining a high standard of execution.
• You must be willing to work within the UAE location and adhere to the practical notes regarding hours, travel, and visa requirements as outlined by the company.

Practical notes

The role is based in Dubai, UAE, and requires relocation to meet the position as stated in the job description. The successful candidate will operate within the local time zone and support regional demand across the METNA area. Travel may be required to customer sites and company events as needed to fulfill onboarding and adoption responsibilities. Visas will be handled in accordance with company policy and local regulations for eligible candidates. This position follows a full-time schedule and is part of the Scale Team, which operates with a high-velocity, digitally-led motion focused on rapid deployment and adoption.