Content Strategist - Remote, UK

About the role

The Content Strategist will own the end to end content lifecycle ensuring that every piece of content serves a clear strategic purpose and meets defined quality benchmarks. You will design and govern the structural frameworks that determine how content is created, organised, and maintained across all product touchpoints. This role requires you to act as the central content authority for the Product team, balancing creative execution with rigorous process and data informed decision making. You will lead initiatives to embed consistency and clarity into the content ecosystem by setting standards and providing clear guidelines for all contributors. A core part of this position involves partnering with cross functional stakeholders to translate business goals into coherent content strategies that support user needs and product outcomes. You will champion the use of intelligent systems to automate repetitive tasks and elevate the overall quality of our written and visual materials. Ultimately you will shape the narrative of our cybersecurity brand by ensuring that our content is not only accurate and engaging but also scalable and sustainable over time.

Key facts

What you'll do

• Architect and deploy AI agents that function as force multipliers for content operations handling tasks such as copyediting voice adherence monitoring and quality assurance.
• Conduct experimentation with advanced AI tools including Gemini Claude Chat Claude Cowork and Claude Code to prototype scalable solutions and integrate them into production workflows.
• Establish and maintain rigorous content standards that guarantee accessibility readability accuracy and consistency across all channels and user journeys.
• Analyse and refine a diverse portfolio of content ranging from highly technical cybersecurity documentation to customer facing marketing copy ensuring each piece resonates with its intended audience.
• Facilitate deep collaboration with Go to Market Customer Experience Product and Marketing teams to align content initiatives with overarching business objectives and product roadmaps.
• Translate complex cybersecurity concepts and technical jargon into clear compelling narratives that different audiences can easily understand and act upon.
• Identify gaps and opportunities within the existing content landscape and drive improvement programs that enhance discoverability usability and user satisfaction.
• Own the governance of content operations providing strategic direction on taxonomy workflows and metadata models that support long term scalability.
• Evaluate the performance of content assets using qualitative and quantitative signals and iterate based on insights from user feedback and stakeholder input.
• Serve as a mentor and thought leader advocating for content quality and best practices across the organisation to elevate the standard of all written materials.

Requirements

• Demonstrate a proven track record in strategic content planning with a strong background in operations editorial strategy or content marketing that spans multiple years.
• Bring a minimum of two years of hands on experience managing content at scale including work in copyediting strategy operations or quality assurance within dynamic environments.
• Show advanced proficiency with AI tools and a genuine enthusiasm for building and deploying AI agents that enhance content workflows.
• Exhibit a deep understanding of how content functions within a modern organisation including the ability to diagnose issues and identify areas for systemic improvement.
• Communicate complex technical subjects with precision and empathy ensuring that messages are clear appropriate and effective for varied audiences.
• Display an unwavering commitment to content quality and consistency actively advocating for standards and processes that safeguard brand integrity.
• Work autonomously on complex projects prototyping solutions rapidly testing assumptions and iterating based on real world feedback and evolving requirements.
• Thrive in a remote first environment demonstrating strong time management self direction and collaboration skills across distributed teams.

Nice to have

• Experience building or collaborating on Claude agents or automation workflows that streamline content operations and reduce manual effort.
• Familiarity with Claude Code for custom agent and workflow development or a demonstrable ability to learn new development environments quickly.
• Advanced prompting skills for Claude and Gemini that enable the solving of sophisticated business challenges and technical problems.
• Prior experience working in technology cybersecurity or a SaaS environment where nuanced understanding of technical audiences is essential.

Practical notes

• This is a fully remote role based in the United Kingdom with no requirement for travel.
• The position operates on a standard full time schedule with flexible start and finish times to accommodate different working styles.
• Holiday entitlement begins at 25 days of annual leave plus additional days for volunteering and birthdays with the allowance increasing as tenure grows up to a maximum of 30 days.
• Enhanced parental leave critical illness cover a 7% employer matched pension and private healthcare are included in the total rewards package.
• The company invests in professional growth through access to the platform a dedicated professional development fund and a 'Learn Anything' fund that supports continuous learning.
• Flexible working options are encouraged allowing employees to manage their schedules in a way that supports productivity and personal commitments.
• The Bristol hub is easily accessible by public transport with proximity to a major train station and options such as railcard loans and a cycle scheme to support sustainable commuting.