Senior Product Manager | Copperleaf

About the role

In this position, you will take charge of customer research and strategic direction for the IFS Copperleaf Asset Investment Planning platform, which serves over 140 enterprise clients in sectors such as electric utilities, water and wastewater, natural gas, and transportation. The demand for effective capital planning has grown due to challenges like outdated infrastructure and regulatory requirements. Our platform assists these operators in modeling investment options, optimizing capital distribution, and making informed decisions efficiently.

Key facts

What you'll do

• Lead customer research and collaborative development with over 140 enterprise accounts in asset-intensive sectors, focusing on understanding their workflows and capital planning needs.
• Travel 25% of the time to engage with customers across North America, Europe, the Middle East, and Australia, validating solutions in real-world scenarios.
• Participate in regional and global user summits and IFS Connect events to collect feedback, confirm product direction, and strengthen client relationships.
• Collaborate with our partner network, including systems integrators and consultants, ensuring they have the necessary resources and support for our platform.
• Work closely with Design and UX teams to create intuitive features that address real challenges faced by regulated utilities.
• Manage the commercial and strategic aspects of your product area, including market analysis, competitive positioning, and financial projections.
• Convert customer and partner insights into a prioritized, outcome-focused roadmap that aligns with business objectives and market opportunities.
• Establish clear, testable requirements and acceptance criteria informed by customer feedback.
• Prepare for market launches through tailored positioning, sales strategies, partner training, and customer success initiatives suited to the lengthy sales cycles of utilities.
• Ensure commitments are met on time, maintain quality standards, and make informed decisions regarding product releases.

Requirements

• 3 to 6 years of experience in product management within B2B enterprise software, depending on your career level.
• Proven ability in customer discovery and collaborative development, with a comfort level working closely with clients.
• Strong teamwork skills with Design and UX teams, showcasing experience in user-focused product development.
• Understanding of regulated, asset-intensive sectors or the capability to quickly acquire this knowledge.
• Familiarity with lengthy enterprise sales cycles (12-24 months) and the complexities of stakeholder management in regulated organizations.
• Excellent analytical, communication, and stakeholder management abilities.
• Proficient in financial modeling, market analysis, and developing business cases.
• Experience with agile development practices.
• Willingness to travel 25% for customer interactions and conferences in various global regions.
• Experience collaborating with globally distributed teams across different time zones.

Nice to have

• A university degree or equivalent qualifications in engineering, business, or a related technical field.
• Direct experience in utilities, infrastructure, or asset-intensive industries in product management, strategy, or client-facing roles.
• Familiarity with regulatory compliance frameworks (FERC, EPA, Ofgem, AEMO) or asset lifecycle management.
• Background in financial modeling, capital planning, or ROI analysis within enterprise environments.
• Experience presenting at user conferences or leading customer advisory boards.
• Experience working with partner networks, systems integrators, or channel partners.

Opportunities

• Fully remote position with 25% travel to customer locations worldwide and participation in user summits and IFS Connect events.
• Opportunity to shape product strategy for a critical platform serving over 140 enterprise utilities globally.
• Engage directly with customers and partners in regions managing essential services for millions.
• Gain in-depth knowledge of regulated, asset-intensive industries, which is both rare and valuable.
• Exposure to various regulatory frameworks and market conditions across four major regions.
• Work in a collaborative environment with experienced global teams.

What We're Offering

• Salary Range: $135,000 to $165,000 annually plus bonus.
• Flexible paid time off, including sick leave and holidays.
• Comprehensive medical, dental, and vision insurance.
• 401K plan with company contributions.
• Flexible spending accounts.
• Life insurance and disability coverage.
• Tuition reimbursement.
• Opportunities for community engagement and volunteering.

Practical notes

As part of our hiring process, we may utilize automated tools, including artificial intelligence, to assist in screening and evaluating applications based on relevant criteria such as skills, experience, and qualifications. These tools do not make hiring decisions; all employment decisions are made by our hiring team.

We are committed to flexibility and hybrid work arrangements to accommodate diverse needs, while fostering an inclusive workplace. By creating a sense of community, we drive innovation and nurture belonging. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

IFS is a billion-dollar company with over 7,000 employees worldwide. Our leading AI technology powers our award-winning enterprise software solutions, enabling our clients to excel when it matters most. We prioritize innovation and customer engagement, aiming to make a significant impact on global challenges through collaboration and trust.

Join our diverse team and contribute to a global environment where you can make a positive difference. If you are ready to challenge the status quo, we invite you to join IFS.