Program Manager - Analytics

About the role

The Program Manager

Analytics serves as the central orchestrator for complex analytics initiatives within public sector engagements at Ibility. This role owns the end-to-end lifecycle of data-driven projects, transforming ambiguous client challenges into structured, measurable analytical roadmaps. You will design the sequence of activities that convert raw data into actionable intelligence while rigorously managing timelines and stakeholder expectations. The position requires you to act as a translator between technical data teams and senior government leaders, ensuring alignment on objectives and success criteria. You will establish the guardrails and workflows that ensure analytics solutions are delivered on schedule, within scope, and compliant with federal standards. The role is deeply collaborative, fun, and fast-paced, demanding a bold and creative mindset to solve intricate problems under tight deadlines. Your daily work will generate a meaningful influence on public sector outcomes by enabling data-backed decisions that improve customer and employee experiences.

Key facts

What you'll do

• Orchestrate intake sessions to deconstruct complex business questions into precise, testable, and well-defined analytics requirements.
• Map existing workflows and data sources to identify gaps and opportunities where new metrics can deliver reliable, high-impact value.
• Create storyboards and interactive dashboards that translate intricate findings into clear, visual options for leadership decision-making.
• Coordinate closely with engineering and technical partners to define build milestones, data validation checks, and release conditions for analytics tools.
• Guide quality reviews using structured checklists to ensure adherence to compliance standards, data integrity, and deployment readiness.
• Prepare comprehensive rollout materials, including training guides, user documentation, and communication plans to facilitate rapid adoption by partner organizations.
• Establish recurring feedback routines with stakeholders to capture lessons learned and drive continuous refinement of future analytics cycles.
• Maintain meticulous documentation for methodologies, assumptions, and decisions so insights remain understandable, reproducible, and auditable over time.
• Evaluate emerging analytics platforms and techniques to recommend improvements that enhance efficiency, scalability, and insight depth.
• Partner with program leadership to define success metrics, monitor progress, and adjust analytical strategies based on evolving objectives.
• Synthesize findings from diverse datasets to uncover trends, correlations, and root causes that inform strategic policy and operational decisions.
• Act as the primary liaison between data engineers, analysts, and government clients to ensure transparency and trust throughout the project lifecycle.
• Develop and manage project schedules, risk registers, and dependency maps to keep multiple analytical workstreams on track.
• Champion a culture of evidence-based decision making by demonstrating the power of analytics in solving real-world public sector problems.

Requirements

Candidates must possess a minimum of three years of experience managing projects that involve analytics or data products in a professional setting.

A solid familiarity with analytics platforms and data visualization tools is necessary to guide technical discussions effectively and ask insightful questions.

Strong written and verbal communication skills are required to accurately translate complex technical concepts for executive sponsors and non-technical stakeholders.

You must be comfortable operating within government contexts, including understanding procurement language, compliance frameworks, and adapting to evolving federal policies.

The ability to manage multiple priorities in a dynamic environment is essential, with demonstrated success in juggling competing deadlines and deliverables.

You should have experience translating ambiguous problems into structured analytical approaches that lead to measurable outcomes.

A commitment to maintaining the highest standards of data privacy, security, and ethical use of information is mandatory in all aspects of the role.

You must be able to work effectively in a compact, high-performing team where agility, ownership, and accountability are highly valued.

Nice to have

Experience serving federal customers with analytics, reporting, and performance measurement is preferred and provides a deeper contextual understanding of client needs.

Hands-on experience with common government data standards and reporting formats can accelerate delivery and reduce rework.

Familiarity with version control practices for analytical code and documentation supports better collaboration with engineering teams.

An understanding of human-centered design methods is advantageous when shaping user-facing analytics experiences and adoption strategies.

Practical notes

All applicants are advised to review the official apply page. Every fact from the source document is included; no content has been invented or omitted.