Solutions Engineer, Mid-Market

About the role

<div class="content-intro"><h2>About Hightouch</h2> <p>Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.</p> <p>Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.</p> <p>Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.</p> <p>At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient - and we believe humility, kindness, and compassion are essential to our success. The listing location is Remote (North America).

Key facts

What you'll do

• <div class="content-intro"><h2>About Hightouch</h2> <p>Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP.
• With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves.
• Teams move faster, stay on brand, and get AI marketing that actually works.</p> <p>Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.</p> <p>Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.</p> <p>At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses.
• The team is ambitious, impact-driven, efficient - and we believe humility, kindness, and compassion are essential to our success.
• If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.</p></div><h2><strong>About the Role</strong></h2> <p>This role is for someone who wants to own the technical win.
• As a Mid-Market Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation.
• You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles.
• We leverage a disciplined value-selling motion, and are looking for deep experience in sales cycles where you have had to earn the technical win, not assume it.</p> <h2><strong>What You'll Do</strong></h2> <ul> <li>Lead technical discovery to deeply understand a customer's data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.</li> <li>Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch's suite of products.</li> <li>Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.</li> <li>Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.</li> <li>Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives.</li> <li>Serve as a technical advisor to enterprise customers adopting cutting-edge AI workflows, data activation, and decisioning capabilities using agents.

Requirements

• We leverage a disciplined value-selling motion, and are looking for deep experience in sales cycles where you have had to earn the technical win, not assume it.</p> <h2><strong>What You'll Do</strong></h2> <ul> <li>Lead technical discovery to deeply understand a customer's data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.</li> <li>Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch's suite of products.</li> <li>Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.</li> <li>Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.</li> <li>Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives.</li> <li>Serve as a technical advisor to enterprise customers adopting cutting-edge AI workflows, data activation, and decisioning capabilities using agents.
• You will begin contributing beyond your own deals and raising the collective bar for the team within a year.</p> <h2><strong>What We're Looking For</strong></h2> <p><strong><em>Required</em></strong></p> <ul> <li>2+ years of progressive pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.</li> <li>Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.</li> <li>Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer's data architecture confidently without needing to be a hands-on practitioner.</li> <li>Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.</li> <li>Experience in competitive sales motions.

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Marketing roles turn a product story into demand. Channel mix, measurement, and creative review repeat every cycle. This page keeps campaign specifics to what the posting already said. Broader marketing practice is here so a short listing still reads as a complete role page.

About the location

The posting places this role in Remote (North America). Local hiring markets vary in interview pace and compensation bands. Location copy is here so readers understand the geography attached to the title.