Senior Product Designer, AI Creative Tools

About the role

You define the end-to-end experience for AI marketing tools that empower marketing teams to own their data and campaigns. You design agentic workflows that blend first-party data with AI models to enable real-time, data-driven decisions across entire customer journeys. You translate ambiguous product opportunities into clear design narratives that guide strategy, execution, and measurement. You partner closely with product managers and engineers to turn experimentation into polished, production-ready experiences. You advocate for the marketer's voice while ensuring consistency, clarity, and brand integrity across every touchpoint. You rigorously prototype and test ideas to validate concepts quickly and reduce risk before large-scale buildout. You own the craft of product storytelling, ensuring that each interaction communicates value, confidence, and ease to the user.

Key facts

What you'll do

Define end-to-end experiences for a suite of AI-powered marketing agents that operate on live data and customer journeys.

Translate ambiguous product problems into clear design strategies, flows, and prototypes that guide engineering toward a shared vision.

Conduct and synthesize user research, interviews, and data analysis to surface insights that directly influence product decisions.

Collaborate live with product managers, engineers, and stakeholders to refine requirements, scope tradeoffs, and surface risks early.

Design high-fidelity UI, interactions, and animations that balance marketer creativity with clarity, performance, and accessibility.

Build and iterate on design systems components, patterns, and tokens that scale across products and remain coherent as the platform grows.

Rapidly prototype interactions in Figma, Framer, or code to test concepts, communicate ideas, and validate with users before committing to builds.

Own metrics that reflect design impact, such as task success, time to value, adoption, and qualitative feedback from customer interviews.

Contribute to hiring and mentorship by participating in design critiques, process improvements, and knowledge sharing across the team.

Experiment with emerging AI tools and workflows, including prompt interfaces, agent behavior visualization, and model-assisted design explorations.

Champion accessibility and inclusive design practices so that marketing workflows remain usable and efficient for diverse teams.

Balance strategic product thinking with execution details, ensuring that each release delivers meaningful outcomes for both users and the business.

Continuously revisit and refine existing experiences based on usage data, support feedback, and changing customer expectations.

Requirements

Bring 6+ years of experience designing and shipping user-friendly features or applications in technical environments.

Demonstrate a strong portfolio of shipped products that show progression in responsibility, impact, and design rigor over time.

Show deep curiosity and hands-on experience with AI technologies, including prompt design, agent behavior, and model outputs.

Maintain sharp visual, UI, and interaction design skills, with the ability to take a user problem from concept to high-fidelity solution.

Work effectively as a team player, practicing kindness, humility, and compassion while assuming good intentions in every interaction.

Write and communicate clearly, with the ability to synthesize complex ideas into simple, actionable narratives for both technical and non-technical audiences.

Use Figma proficiently, with bonus comfort in Cursor, Framer, or Claude Code for rapid experimentation and iteration.

Be comfortable making decisions with incomplete information and iterating based on feedback in fast-moving, high-stakes environments.

Nice to have

Experience designing B2B data or marketing products, especially within analytics, pipelines, or campaign execution tools.

Background working with composable platforms, data infrastructure, or martech ecosystems.

Experience facilitating design jams, crits, and workshops in remote or hybrid settings.

Familiarity with AI product safety, guardrails, and responsible AI practices in marketing contexts.

Practical notes

This is a full-time role based in the United States with remote flexibility.

We do not use formal job levels; "Senior" is a placeholder, and your compensation will match your experience and skills.

Applications are limited to one submission per candidate. Multiple applications will result in auto-rejection.

Please apply only to the position for which you are most qualified.

Interview details include a live design exercise conducted without homework, focused on how you approach and break down problems.

Optional offices are available in New York, San Francisco, and Charlotte if you occasionally want to meet in person.

E-Verify will be used for employment eligibility verification after an offer is extended.