Forward Deployed Creative Designer, Ads

About the role

You will own the critical bridge between enterprise marketing teams and the Agentic Marketing Platform, translating high-level brand ambitions into executable AI workflows. You will partner directly with Solutions Engineering to run live calls, demonstrating how on-brand, high-taste creative is produced in real time. Your work will define the creative standards that enterprise clients expect when they choose Hightouch over other solutions. You will be the most trusted creative voice in the room, influencing both customer outcomes and the product roadmap. You will craft narratives that show brands how to retain their identity while moving faster with AI. Every prompt you engineer and every output you refine becomes a visible part of our go-to-market proof. You will ensure that recognizable brands can ship campaigns that feel human, intentional, and unmistakably themselves.

Key facts

What you'll do

• Drive product adoption by partnering directly with enterprise marketing teams to onboard them onto the Agentic Marketing Platform Ads, ensuring they see immediate value through high-quality creative output.
• Master AI workflows by utilizing advanced prompt engineering across leading generative AI models to create polished, on-brand, and performant ad creatives (imagery, video, and copy) tailored to complex client guidelines.
• Consult and strategize as a creative consultant for top-tier brands, helping clients understand how to merge traditional brand guidelines with agentic AI workflows while maintaining a high bar for taste and aesthetic quality.
• Optimize performance by collaborating with clients to set up A/B tests, analyze creative performance data, and continuously refine prompts and strategies to drive higher ROI and conversion rates.
• Enable cross-functional collaboration by working closely with product and engineering teams, providing ground-level feedback from enterprise clients to shape the future roadmap of our AI Decisioning and creative generation tools.
• Translate enterprise brand guidelines into structured, reusable agentic workflows that can be consistently applied across channels and campaigns.
• Lead creative reviews with in-house and agency stakeholders, aligning on quality, brand safety, and performance expectations before assets go live.
• Prototype end-to-end ad concepts using AI tools, iterating rapidly based on feedback and performance signals from live audiences.
• Document best practices and creative patterns that become the standard playbook for how brands use the platform.
• Mentor marketing teams on effective AI prompt strategies, tool selection, and evaluation criteria for visual and textual outputs.
• Partner with data and analytics teams to connect creative decisions to downstream business metrics such as engagement, conversion, and CAC.
• Represent Hightouch at enterprise customer briefings and product demos, showcasing the capabilities of the composable CDP for marketing.

Requirements

You must have a portfolio that does the talking, featuring real ads, real product launches, and real campaigns, with AI integrated into the workflow being highly preferred. If your work is exceptional, we want to see it, and applications without a portfolio link will not be reviewed. You must demonstrate deep AI fluency, already testing the latest image and video models the week they drop and stringing them together in node-based UIs. You must have strong opinions about which models fit which jobs and know how to push them past their defaults to hit a specific look. You must have enterprise client instincts, having worked directly with sophisticated marketing teams in-house, agency, or consultancy environments. You must be fluent in navigating brand reviews, legal, and the politics of getting work approved. You must understand performance marketing literacy, including the difference between an ad that wins a Cannes Lion and an ad that wins a CAC target, and you must be able to hold both standards at once. You must have exceptional taste, which your portfolio shows, and you must be able to articulate why something works. You must be based in the United States due to compensation and compliance requirements. You must be available to start within the next 45 days of offer acceptance.

Practical notes

This role operates in Remote, United States with compensation tied to location-independent remote policy. There is no specified travel requirement, no visa sponsorship details, and no explicit deadline for application in the provided source material.