Senior Order to Cash Analyst

About the role

At Harvey, we are transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise to reshape how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point, with strong product-market fit and world-class investor support. The team moves fast, takes ownership, and operates with intensity, staying close to customers and pushing each other for excellence under three values: Decisiveness, Simplicity, and Job's Not Finished. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today - and we're just getting started.

What you'll do

• Own day-to-day billing operations across Harvey's commercial products, including generation, review, and release of invoices for usage-based and subscription customers.
• Reconcile usage, pricing, and billing data across multiple systems (e.g., metering/rating tools, CRM, ERP) to ensure completeness, accuracy, and alignment with signed commercial terms.
• Investigate and resolve billing discrepancies, credit and rebill scenarios, and exceptions in partnership with Revenue Operations, Finance, Sales, Deal Desk, and Customer Success.
• Support month-end and quarter-end close by preparing billing reconciliations, variance analyses, and supporting schedules that ensure revenue-impacting data is fully captured.
• Design, document, and maintain standard operating procedures, controls, and checklists for key billing workflows, with a focus on auditability, scalability, and risk reduction.
• Partner with systems and data teams to improve and automate quote-to-cash workflows, including data quality checks, exception reporting, and dashboarding for billing KPIs.
• Serve as the primary point of contact for cross-functional stakeholders to explain billing calculations, resolve disputes, and collaborate on process improvements.
• Monitor billing health metrics and reconcile aging reports to identify and resolve issues before they escalate to finance or customer escalations.
• Contribute to pricing and packaging initiatives by translating complex commercial terms into accurate configuration and ensuring consistent application across the billing lifecycle.
• Maintain strict compliance with internal controls, audit requirements, and regulatory standards relevant to revenue recognition and billing operations.

Requirements

• 3-6+ years of experience in billing operations, revenue operations, order-to-cash, accounts receivable, finance operations, or a closely related function in B2B SaaS or technology.
• Demonstrated experience working with high-volume or complex billing flows (e.g., usage-based, tiered pricing, multi-entity, or multi-currency) and reconciling data across systems.
• Strong analytical and Excel/Google Sheets skills (comfort with lookups, conditional logic, pivots, and large data sets) and familiarity with CRM and ERP/billing platforms.
• Proven track record of improving or implementing billing processes, controls, or automations that reduced errors, cycle times, or manual effort.
• High attention to detail, strong operational rigor, and the ability to manage multiple deadlines during billing and close cycles while maintaining accuracy and composure.
• Clear, concise communication skills and comfort working cross-functionally with technical and non-technical stakeholders to resolve issues and drive process change.
• Experience with billing systems, metering/rating tools, and data reconciliation practices is essential.
• Understanding of B2B SaaS subscription models, quote-to-cash workflows, and revenue recognition principles is required.

Compensation

$87,400-131,000 USD depending on your location. An applicant privacy notice may apply; you can find all of our applicant privacy notices here: https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922.

Diversity and inclusion

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai.

Location and engagement

Location: USA

Engagement: Full-time

Practical notes

No hours, travel, visa, or deadlines are specified in the provided source text; therefore no additional practical notes apply.