Enterprise Sales Development Representative (SDR)

About the role

HappyRobot is seeking an Enterprise Sales Development Representative (SDR) to join our team in Brazil and drive growth through outbound prospecting and pipeline generation. In this role, you will own the end-to-end process of identifying, researching, and engaging potential enterprise clients to build a robust sales pipeline. You will be responsible for managing and maintaining an organized pipeline within our CRM system, ensuring that all opportunities are tracked and prioritized effectively. Collaboration with sales and marketing teams will be essential as you work together to refine messaging and outreach strategies for maximum impact. Your daily focus will include conducting market research to uncover new business opportunities and ensuring that you meet or exceed monthly and quarterly KPIs for outreach, meetings, and opportunities generated. This position is critical in connecting our innovative AI workforce infrastructure with enterprises that operate in the real economy and require autonomous, decision-making AI solutions.

Key facts

What you'll do

• Identify, research, and engage potential clients through outbound prospecting across diverse industries.
• Manage and maintain an organized pipeline of prospects in the CRM with accurate and up-to-date information.
• Collaborate with sales and marketing to refine messaging and outreach strategies based on performance data.
• Conduct market research to identify new business opportunities and emerging trends within target sectors.
• Meet or exceed monthly and quarterly KPIs for outreach, meetings, and opportunities generated consistently.
• Qualify leads by understanding client needs, challenges, and decision-making processes to ensure strong fit.
• Coordinate with internal teams to gather insights and deliver tailored value propositions for enterprise clients.
• Utilize sales tools and technology to track interactions, monitor engagement, and optimize follow-up activities.
• Build and nurture relationships with key stakeholders to establish trust and credibility over time.
• Communicate progress, roadblocks, and insights to leadership to inform strategic adjustments and resource allocation.
• Support the creation of sales forecasts and pipeline reports to guide team planning and resource management.
• Act as the first point of contact for potential clients, representing HappyRobot with professionalism and enthusiasm.
• Continuously iterate on outreach approaches based on feedback and results to improve conversion rates.
• Partner with customer success to ensure smooth transitions from sales engagement to implementation.
• Explore adjacent markets and verticals to expand the reach of our AI workforce infrastructure.

Requirements

• Must have experience in sales, business development, or a related role, preferably within the tech industry.
• Must possess strong communication skills, both written and verbal, to convey complex ideas clearly.
• Must demonstrate experience with CRM tools for tracking leads, opportunities, and pipeline metrics.
• Must be highly motivated, goal-oriented, and capable of working independently while contributing to team objectives.
• Must embody a Founder Mindset, taking ownership of challenges and risks to drive outcomes in uncertain environments.
• Must have prior experience in SaaS or a tech startup, understanding the nuances of selling technology solutions.
• Must be committed to operating with urgency and focus to maximize impact within limited time resources.
• Must align with the company's operating principles, including extreme ownership, craftsmanship, and talent density.
• Must be able to work effectively in a fast-paced environment where priorities evolve quickly and adaptability is essential.

Nice to have

• Prior experience in logistics or enterprise operations would provide context into AI-driven workflow automation.
• Familiarity with AI, machine learning, or emerging technologies that enable autonomous enterprise operations.
• Experience working with Y Combinator-backed startups or companies backed by top-tier investors.
• Understanding of voice technology, AI orchestration, and how infrastructure layers integrate within large enterprises.
• Previous exposure to outbound sales in a B2B context, especially within competitive tech markets.

Practical notes

This position is based in Brazil and requires full-time commitment. The role involves significant outreach and travel within the region to meet with prospects and partners as needed. Candidates must be eligible to work in Brazil and comply with local employment regulations. No visa sponsorship is available for this position at this time. Applicants should be prepared to commit for the long term, as success in this role depends on deep relationship-building and consistent execution over time.