Strategic Account Executive

About the Role

HappyRobot is constructing the foundational layer for enterprise AI workforces, enabling organizations to build and coordinate autonomous AI agents that manage operations across complex systems. As a Strategic Account Executive, you will own the complete commercial lifecycle for designated enterprise segments, acting as the primary business champion and trusted advisor. You will translate intricate client requirements into scalable platform solutions while rigorously advancing strategic deals to closure. This role demands comfort with ambiguity and the ability to navigate sophisticated, multi-threaded organizational environments. You will leverage deep market knowledge to shape deal strategy and influence stakeholders at every level. Success in this position will directly determine the attainment of company-wide revenue objectives and expansion goals. You are expected to embody the operating principles of ownership, craftsmanship, and urgency in every customer interaction. This role is based in San Francisco and requires US work authorization without sponsorship.

What You'll Do

• Execute end-to-end enterprise sales cycles, driving bookings and expansion within target strategic accounts.
• Architect and manage a multi-opportunity pipeline that ensures predictable revenue forecasting and sustained growth.
• Conduct discovery sessions to uncover latent business problems and align them with the high-impact capabilities of the platform.
• Build and leverage strong executive-level relationships to secure buy-in and overcome procurement barriers.
• Lead complex negotiations regarding scope, pricing, and commercial terms to achieve mutually beneficial agreements.
• Collaborate with Sales Engineering to design live demonstrations and technical proofs that de-risk purchasing decisions.
• Partner with Customer Success to validate onboarding plans and guarantee seamless implementation and adoption.
• Synthesize feedback from implementation teams to inform product enhancements and future roadmap priorities.
• Analyze competitive landscapes and market dynamics to refine messaging and differentiate value propositions.
• Mentor junior sales personnel by providing coaching on methodology, pipeline management, and stakeholder engagement.

Requirements

• Must possess prior enterprise sales experience, with a demonstrated history of selling sophisticated SaaS solutions to large organizations.
• Must have a consistent record of exceeding sales quotas and achieving quota attainment in previous B2B roles.
• Must have a substantial average contract value (ACV) history, indicating experience with high-dollar transactions.
• Must be highly experienced in managing protracted sales cycles that involve engaging with multiple stakeholders and decision-makers.
• Must exhibit exceptional verbal and written communication skills, including the ability to present complex concepts clearly.
• Must possess strong analytical capabilities to assess client requirements and map them to appropriate platform modules.
• Must have hands-on experience utilizing Customer Relationship Management platforms, specifically Salesforce or HubSpot, to track deal progression.
• Must thrive in a fast-paced, high-growth startup environment where priorities shift rapidly and adaptability is essential.
• Must hold the right to work in the United States without sponsorship, as this role is based in San Francisco.

Why Join Us

• Join a world-class team of engineers and builders.
• Backed by top investors including a16z, Y Combinator, Base10, Prysm Capital and Eurazeo.
• Have ownership and autonomy of projects and are encouraged to ship.
• Comprehensive Benefits including healthcare, dental, vision coverage.
• Competitive salary + equity in a high-growth startup.

Our Operating Principles

Extreme Ownership

We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting - if something needs fixing, we own it and make it better. This means stepping up, even when it's not "your job." If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don't wait for someone else to solve it - we lead with accountability and expect the same from those around us.

Craftsmanship

Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for "just fine." We sweat the details because details compound. Whether it's a product feature, an internal doc, or a sales call - we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build - even when nobody's watching.

We are "majos"

Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. "Majo" is our way of saying: be a good human. Be approachable, helpful, and warm. We're building something ambitious, and it's easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.

Urgency with Focus

Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We're running a high-speed marathon - not a sprint with no strategy.

Talent Density and Meritocracy

Hire only people who can raise the average; 'exceptional performance is the passing grade.' Ability trumps seniority. We seek A-players who are relentless learners, builders, and givers. We measure outcomes, not hours, and reward impact. We build to solve the world's most difficult problems alongside the most talented people in the world.