Business Application Analyst

About the role

Hamilton is seeking a dedicated Business Application Analyst to join our dynamic team in London. This full-time position offers an exciting opportunity to contribute to the optimization of our business applications and enhance our operational efficiency. The ideal candidate will possess a strong analytical mindset and a passion for technology, enabling them to bridge the gap between business needs and IT solutions. You will play a crucial role in supporting various departments by ensuring that our software applications meet their requirements and drive business success.

Key facts

What you'll do

• Collaborate with stakeholders across various departments to gather and analyze business requirements for application enhancements and new implementations.
• Conduct thorough assessments of existing business applications to identify areas for improvement and recommend solutions that align with organizational goals.
• Develop and maintain detailed documentation of business processes, system configurations, and application functionalities to ensure clarity and consistency.
• Act as a liaison between business users and IT teams, facilitating effective communication to ensure that technical solutions meet business needs.
• Participate in the testing and validation of new application features and updates, ensuring they meet quality standards and user expectations.
• Provide training and support to end-users, helping them navigate and utilize business applications effectively.
• Monitor application performance and user feedback, proactively addressing issues and implementing enhancements as necessary.
• Stay updated on industry trends and best practices in business application management, bringing innovative ideas to the team.
• Assist in the development of project plans, timelines, and budgets for application-related initiatives, ensuring timely delivery of projects.
• Collaborate with IT security teams to ensure that applications comply with organizational security policies and standards.
• Support the integration of third-party applications and tools, ensuring seamless connectivity with existing systems.
• Analyze data from business applications to generate insights and reports that inform strategic decision-making.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• A minimum of 3 years of experience in a business analysis or application support role, preferably within a corporate environment.
• Strong understanding of business processes and the ability to translate them into technical requirements.
• Proficiency in data analysis tools and methodologies, with experience in SQL or similar query languages.
• Excellent problem-solving skills, with the ability to think critically and develop innovative solutions.
• Strong communication skills, both written and verbal, with the ability to interact effectively with technical and non-technical stakeholders.
• Experience with project management methodologies and tools, demonstrating the ability to manage multiple projects simultaneously.

Nice to have

• Familiarity with enterprise resource planning (ERP) systems or customer relationship management (CRM) software.
• Knowledge of programming languages such as Python, Java, or C# is a plus.
• Experience in a financial services or investment management environment.
• Certification in business analysis (e.g., CBAP, CCBA) or project management (e.g., PMP, PRINCE2) is advantageous.

Skills & tools

The successful candidate will be proficient in various tools and technologies, including but not limited to:

• Microsoft Office Suite (Excel, PowerPoint, Word)
• Business intelligence tools (e.g., Tableau, Power BI)
• Project management software (e.g., JIRA, Trello)
• Database management systems (e.g., MySQL, Oracle)

Practical notes

This position is based in London, and candidates must be eligible to work in the UK. Hamilton is committed to fostering a diverse and inclusive workplace, and we encourage applications from individuals of all backgrounds. The role may require occasional travel to other company locations or client sites. The salary for this position is competitive and will be determined based on the candidate's experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.

If you are passionate about leveraging technology to drive business success and meet the requirements outlined above, we invite you to apply for the Business Application Analyst position at Hamilton. Join us in making a meaningful impact in the financial services industry!