Employee Relations Specialist

About the role

Gopuff is on the lookout for an Employee Relations Specialist II to become an integral part of our People & Culture team. In this role, you will act as a key resource for managing workplace investigations while ensuring compliance with organizational policies across our various regional operations. Your expertise will be vital in fostering a positive work environment and addressing employee concerns effectively.

Key facts

What you'll do

• Conduct thorough investigations into workplace grievances, including claims of discrimination, harassment, retaliation, and violations of company policies.
• Offer strategic guidance to management on matters related to performance enhancement, conflict resolution, corrective measures, and employee terminations.
• Maintain comprehensive documentation of all investigation outcomes and summaries using the ThinkLP system.
• Ensure that company practices are in full compliance with federal, state, and local employment laws.
• Proactively assess compliance risks and collaborate with Legal and leadership teams to develop effective mitigation strategies.
• Assist with regional onboarding processes, recruitment efforts, and community engagement initiatives.
• Be prepared to travel to key markets and regional sites, with travel requirements reaching up to 90 percent of your time.
• Serve as a trusted advisor to employees and management, ensuring that all parties are informed of their rights and responsibilities.
• Facilitate training sessions and workshops aimed at enhancing employee relations and understanding of workplace policies.
• Monitor trends in employee relations and recommend improvements to policies and practices based on findings.
• Collaborate with cross-functional teams to promote a culture of transparency and accountability within the organization.
• Act as a liaison between employees and management to foster open communication and address concerns promptly.

Requirements

• A minimum of 4 to 8 years of experience in Human Resources, with at least 2 years dedicated to Employee Relations, investigations, and providing support for field operations.
• Proven experience in supporting operations in California, with a solid understanding of California employment laws.
• In-depth knowledge of investigation methodologies and U.S. employment regulations, including ADA, FMLA, Title VII, and EEO.
• Willingness and ability to manage extensive travel requirements effectively.
• Strong skills in conflict resolution and the capacity to handle sensitive information with discretion.
• Familiarity with Google Suite and general computer applications is essential.

Nice to have

• A Bachelor's degree in a relevant field.
• Professional proficiency in Spanish, which would be beneficial for communication in diverse work environments.
• Previous experience in a fast-paced, high-growth company, which can provide valuable insights into dynamic employee relations challenges.

Skills & tools

• Proficient in using ThinkLP for documentation and case management.
• Strong command of Google Suite for communication and collaboration.
• Comprehensive understanding of U.S. Employment Law, including FMLA, ADA, EEO, and Title VII.
• Familiarity with California Employment Law to ensure compliance in regional operations.

Practical notes

• The base salary for this position ranges from $75,000 to $100,000, commensurate with experience and qualifications.
• This role is eligible for a discretionary annual cash bonus and participation in the company's equity incentive plan.
• Benefits offered include medical, dental, and vision insurance, along with a 401(k) retirement plan, HSA/FSA options, and life/disability insurance.
• Additional perks consist of a 25 percent employee discount, FAM membership, flexible paid time off, fitness reimbursement, and access to an Employee Assistance Program through AllOne Health.
• Gopuff is committed to being an equal opportunity employer, ensuring a diverse and inclusive workplace for all employees.

Join Gopuff and be part of a team that values employee well-being and fosters a culture of respect and integrity. If you are passionate about employee relations and compliance, we encourage you to apply and contribute to our mission of creating a positive workplace environment.

About the company

Gopuff is an instant delivery platform that delivers everyday essentials in minutes through a network of micro-fulfillment centers. Founded by Rafael Ilishayev and Yakir Gola in 2013 at Drexel University, Gopuff operates over 500 fulfillment centers and delivers to over 1,000 cities.