Manager, Fraud Risk

About the role

As the Manager of Fraud Risk at Bamboohr, you will play a pivotal role in safeguarding the integrity of our financial operations. Your primary responsibility will be to develop and implement strategies that effectively mitigate fraud risks across our platforms. You will lead a dedicated team, ensuring that we not only comply with regulatory standards but also enhance our fraud detection capabilities. This position is crucial for maintaining customer trust and protecting our business from potential threats.

Key facts

What you'll do

• Lead the development and execution of a comprehensive fraud risk management strategy tailored to Bamboohr's operational model.
• Analyze transaction data to identify patterns and anomalies that may indicate fraudulent activity, utilizing advanced analytics and machine learning techniques.
• Collaborate with cross-functional teams, including IT, compliance, and customer service, to enhance fraud detection mechanisms and streamline response processes.
• Design and implement fraud prevention policies and procedures that align with industry best practices and regulatory requirements.
• Conduct regular risk assessments to evaluate the effectiveness of existing fraud controls and recommend improvements as necessary.
• Monitor emerging fraud trends and threats, adapting strategies to address new challenges in the payment landscape.
• Train and mentor team members on fraud detection techniques, ensuring they are equipped with the knowledge and tools needed to perform their roles effectively.
• Prepare and present detailed reports on fraud risk metrics and incidents to senior management, providing insights and recommendations for strategic decision-making.
• Manage relationships with external partners, including payment processors and law enforcement agencies, to facilitate information sharing and collaborative fraud prevention efforts.
• Lead investigations into suspected fraudulent activities, coordinating with relevant stakeholders to ensure thorough and timely resolutions.
• Stay informed about regulatory changes and industry developments related to fraud risk management, ensuring that Bamboohr remains compliant and proactive.
• Foster a culture of fraud awareness throughout the organization, promoting best practices among all employees to minimize risk exposure.

Requirements

• Bachelor's degree in Finance, Business Administration, or a related field; a Master's degree or relevant certifications (e.g., CFE, CAMS) is a plus.
• A minimum of 5 years of experience in fraud risk management or a related field, preferably within the financial services or fintech industry.
• Proven track record of developing and implementing successful fraud prevention strategies.
• Strong analytical skills with experience in data analysis and risk assessment methodologies.
• Familiarity with fraud detection tools and technologies, including machine learning applications.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Strong leadership skills, with experience managing and developing a team.
• Knowledge of relevant regulations and compliance requirements related to fraud and financial transactions.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

Nice to have

• Experience with payment processing systems and e-commerce platforms.
• Familiarity with cybersecurity principles and practices.
• Previous experience in a managerial role within a fraud risk or compliance department.
• Proficiency in data visualization tools and reporting software.

Skills & tools

• Proficient in data analysis tools such as SQL, Python, or R for analyzing transaction data.
• Familiarity with fraud detection software and technologies, including machine learning algorithms.
• Strong understanding of payment systems and financial regulations.
• Excellent problem-solving skills and attention to detail.
• Ability to communicate complex concepts clearly to non-technical stakeholders.

Practical notes

• This position is based in Lekki, Lagos, and may require occasional travel for training or conferences.
• The role may involve working outside of standard hours during peak fraud activity periods or investigations.
• Candidates must possess the necessary work authorization to be employed in Nigeria.

At Bamboohr, we are committed to building a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences. If you are passionate about fraud risk management and want to make a meaningful impact in the fintech space, we would love to hear from you. Apply today to join our team!