Staff Technical Writer
Job description
About the Role
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we are delivering the data infrastructure layer that helps organizations move, transform, and trust their data - from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we are building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we are creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
We are looking for a passionate and motivated Staff Technical Writer to join our Product Documentation team as we support the company in achieving top-priority objectives & key results. Documentation at dbt is both a community asset and a foundational product surface. The Documentation team accelerates product adoption and user success by helping data practitioners learn, explore, and confidently use dbt.
We operate using a docs-as-code and docs-as-a-product approach within an open-source model, partnering closely with Engineering, Product, Developer Experience, and customer-facing teams. By balancing deep product knowledge with a beginner's lens, we not only create accurate, easy-to-read documentation for humans and bots alike, but also surface insights that drive product improvements. In this role, you'll help new users reach their "a-ha" moment faster, support experienced practitioners as they expand into new areas of the ecosystem, and uphold the clarity, accuracy, and trust that our community depends on.
If you are looking for an exciting opportunity at a collaborative, dynamic and fast-growing company, this role could be for you!
About The Role
We are looking for a passionate and motivated Staff Technical Writer to join our Product Documentation team as we support the company in achieving top-priority objectives & key results.
Documentation at dbt is both a community asset and a foundational product surface. The Documentation team accelerates product adoption and user success by helping data practitioners learn, explore, and confidently use dbt.
We operate using a docs-as-code and docs-as-a-product approach within an open-source model, partnering closely with Engineering, Product, Developer Experience, and customer-facing teams. By balancing deep product knowledge with a beginner's lens, we not only create accurate, easy-to-read documentation for humans and bots alike, but also surface insights that drive product improvements.
In this role, you'll help new users reach their "a-ha" moment faster, support experienced practitioners as they expand into new areas of the ecosystem, and uphold the clarity, accuracy, and trust that our community depends on.
If you are looking for an exciting opportunity at a collaborative, dynamic and fast-growing company, this role could be for you!
What You'll Do
New feature writing for Product - 45%
- Consistently creates effective docs plans for new feature writing projects
- Starts conversations in key places, and involves stakeholders to keep everyone well-informed and focused on a world-class customer experience
- Raises issues or suggests improvements to new features that advocate for user needs
Docs projects writing - 20%
- Identifies and advocates for medium to large documentation projects
- Plans and executes documentation roadmaps that connect product releases to user learning outcomes
- Conducts user research and analyzes support tickets to uncover documentation gaps and opportunities
- Creates structured outlines that break down complex topics into clear, sequential learning paths
- Writes step-by-step guides, reference pages, and conceptual articles that explain data transformation and movement
- Collaborates with engineers to translate technical specifications into accurate, non-technical explanations
- Maintains and refreshes existing content to ensure accuracy, clarity, and alignment with current product behavior
- Develops reusable documentation components and templates to improve team efficiency and consistency
- Contributes to open-source documentation workflows using version control and modern tooling
- Synthesizes feedback from the community and internal stakeholders to drive product improvements
- Owns metrics for documentation health, including search performance, task success, and user satisfaction
- Implements information architecture that helps users find answers within seconds, not minutes
- Mentors junior writers and reviewers to elevate the overall quality of the documentation ecosystem
- Partners with customer-facing teams to align documentation with sales, support, and success initiatives
- Champions accessibility and inclusive writing practices so all users can engage with the content
Requirements
You have a bachelor's degree in Technical Communication, English, Computer Science, or a related field, or equivalent practical experience.
You possess 4+ years of experience in technical writing, developer documentation, or a similar role.
You are comfortable working with version control systems, particularly Git, and editing content in a code-like environment.
You have a strong portfolio that demonstrates your ability to simplify complex technical concepts.
You can write clear, concise, and accurate content for both technical and non-technical readers.
You have experience collaborating with distributed teams and managing documentation across multiple products.
You are fluent in English, both written and verbal, with strong grammar and editing skills.
You are proactive, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment.
Nice to Have
Experience contributing to or maintaining open-source documentation projects.
Familiarity with data integration, ETL, or analytics tooling.
Knowledge of dbt, SQL, or data modeling concepts.
Experience with static site generators or documentation platforms like Docusaurus or Next.js.
Background in developer advocacy or community-facing technical communication.
Practical Notes
This role is based in Bangalore, India.
The engagement type is full-time, and hours are standard business hours.
Travel is not required for this position.
Visa sponsorship is available for eligible candidates.
The recruitment process may include interviews that reference both Fivetran and dbt Labs branding as teams integrate.