Account Manager

About the role

<p><strong>About FareHarbor</strong></p> <p><span style="font-weight: 400;">At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.</span></p> <p><span style="font-weight: 400;">With over 20,000 clients across 90+ countries - we're the largest in our industry and shaping the future of travel, together.</span></p> <p><span style="font-weight: 400;">Our team is an 'Ohana of 700+ people around the world. We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.</span></p> <p><strong>FareHarbor Core Values:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Think Client First</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We Are One 'Ohana</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be Curious and Learn</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own It.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Act With Integrity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Embrace the Challenge</span></li> </ul> <p><strong>Why FareHarbor?</strong></p> <p><span style="font-weight: 400;">Founding FareHarbor required unwavering passion. Turning a start-up into the world's leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. The listing location is Sydney.

Key facts

What you'll do

• <p><strong>About FareHarbor</strong></p> <p><span style="font-weight: 400;">At FareHarbor, our mission is to make experiences better for everyone.
• Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.</span></p> <p><span style="font-weight: 400;">With over 20,000 clients across 90+ countries - we're the largest in our industry and shaping the future of travel, together.</span></p> <p><span style="font-weight: 400;">Our team is an 'Ohana of 700+ people around the world.
• We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.</span></p> <p><strong>FareHarbor Core Values:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Think Client First</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We Are One 'Ohana</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be Curious and Learn</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own It.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Act With Integrity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Embrace the Challenge</span></li> </ul> <p><strong>Why FareHarbor?</strong></p> <p><span style="font-weight: 400;">Founding FareHarbor required unwavering passion.
• Turning a start-up into the world's leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision.
• To date, we've helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.</span></p> <p><span style="font-weight: 400;">And since day one, we've known that our real success lies in our people - the Ohana.</span></p> <p><span style="font-weight: 400;">With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed.
• We encourage everyone to bring their whole selves to  work - to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors.
• We take care of one another and always prioritize health and wellbeing.
• We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail.

Requirements

• <p><strong>About FareHarbor</strong></p> <p><span style="font-weight: 400;">At FareHarbor, our mission is to make experiences better for everyone.
• We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.</span></p> <p><strong>FareHarbor Core Values:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Think Client First</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We Are One 'Ohana</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be Curious and Learn</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own It.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Act With Integrity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Embrace the Challenge</span></li> </ul> <p><strong>Why FareHarbor?</strong></p> <p><span style="font-weight: 400;">Founding FareHarbor required unwavering passion.
• Turning a start-up into the world's leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision.

About FareHarbor

FareHarbor provides software that handles reservations, payments, and customer interactions for tour operators and rental companies. Teams use it to list experiences, set availability, and process bookings across different services. The system manages schedules, inventory, and invoicing in one place. Teams schedule demos to review features and configure workflows for their specific operations.

About the location

The posting places this role in Sydney. Local hiring markets vary in interview pace and compensation bands. Location copy is here so readers understand the geography attached to the title.