Learning & Development Specialist

About the role

<p><strong>About FareHarbor</strong></p> <p class="p-rich_text_section">At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.</p> <p class="p-rich_text_section">With over 20,000 clients across 90+ countries - we're the largest in our industry and shaping the future of travel, together.</p> <p class="p-rich_text_section">Our team is an 'Ohana of 1,000+ people around the world. We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.</p> <p class="p-rich_text_section"><strong data-stringify-type="bold">FareHarbor Core Values:</strong></p> <ul> <li>Think Client First</li> <li>We Are One 'Ohana</li> <li>Be Curious and Learn</li> <li>Own It.</li> <li>Act With Integrity</li> <li>Embrace the Challenge</li> </ul> <p><strong>Why FareHarbor?</strong></p> <p><span style="font-weight: 400;">Founding FareHarbor required unwavering passion. Turning a start-up into the world's leading </span><span style="font-weight: 400;">and largest reservation software for tours, activities, and attractions required relentless dedication and vision. The listing location is Amsterdam.

Key facts

What you'll do

• <p><strong>About FareHarbor</strong></p> <p class="p-rich_text_section">At FareHarbor, our mission is to make experiences better for everyone.
• Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.</p> <p class="p-rich_text_section">With over 20,000 clients across 90+ countries - we're the largest in our industry and shaping the future of travel, together.</p> <p class="p-rich_text_section">Our team is an 'Ohana of 1,000+ people around the world.
• We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.</p> <p class="p-rich_text_section"><strong data-stringify-type="bold">FareHarbor Core Values:</strong></p> <ul> <li>Think Client First</li> <li>We Are One 'Ohana</li> <li>Be Curious and Learn</li> <li>Own It.</li> <li>Act With Integrity</li> <li>Embrace the Challenge</li> </ul> <p><strong>Why FareHarbor?</strong></p> <p><span style="font-weight: 400;">Founding FareHarbor required unwavering passion.
• Turning a start-up into the world's leading </span><span style="font-weight: 400;">and largest reservation software for tours, activities, and attractions required relentless dedication and vision.
• To date, we've helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.</span></p> <p><span style="font-weight: 400;">And since day one, we've known that our real success lies in our people - the Ohana.</span></p> <p><span style="font-weight: 400;">With each new feature launched and new client onboarded, there is a team of incredible people </span><span style="font-weight: 400;">behind the scenes who are full of dedication, passion, energy, and the will to succeed.
• We </span><span style="font-weight: 400;">encourage everyone to bring their whole selves to  work - to  believe in their abilities, to freely </span><span style="font-weight: 400;">express their creativity, and to contribute with their own uniqueness by wearing their true </span><span style="font-weight: 400;">colors.
• We take care of one another and always prioritize health and wellbeing.
• We give our </span><span style="font-weight: 400;">people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the </span><span style="font-weight: 400;">box, to make mistakes, and even to fail.

Requirements

• <p><strong>About FareHarbor</strong></p> <p class="p-rich_text_section">At FareHarbor, our mission is to make experiences better for everyone.
• We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.</p> <p class="p-rich_text_section"><strong data-stringify-type="bold">FareHarbor Core Values:</strong></p> <ul> <li>Think Client First</li> <li>We Are One 'Ohana</li> <li>Be Curious and Learn</li> <li>Own It.</li> <li>Act With Integrity</li> <li>Embrace the Challenge</li> </ul> <p><strong>Why FareHarbor?</strong></p> <p><span style="font-weight: 400;">Founding FareHarbor required unwavering passion.
• Turning a start-up into the world's leading </span><span style="font-weight: 400;">and largest reservation software for tours, activities, and attractions required relentless dedication and vision.
• And we can't wait to see all that's to come.</span></p> <p><strong>About the Role</strong></p> <p>At FareHarbor, we believe learning is a key driver of our business success, and we're looking for a <strong>Learning & Development Specialist</strong> to help take our learning culture to the next level. </p> <p>As an L&D Specialist, you will design and deliver end-to-end learning experiences, continuously iterate and execute programs, and elevate FareHarbor's approach to enablement.
• This position is ideal for someone just as passionate about instructional design as facilitation, loves to drive a program for start to finish, and eager to collaborate within the L&D team and with broader business stakeholders to translate business needs into measurable learning outcomes that align with business goals and our values.</p> <p><strong>What you'll do here:</strong></p> <ul> <li>Design, curate, iterate, and maintain learning solutions and programs, leveraging instructional design best practices, adult learning theory, and a blended learning methodology across modalities (instructor-led, virtual, on-demand).</li> <li>Facilitate in-person, hybrid, and virtual instructor led sessions, including monthly new hire onboarding cohorts, ongoing learning programs, and ad hoc sessions. </li> <li>Collaborate with SMEs, HRBPs, and other key stakeholders to conduct needs assessments, gather and validate content, and ensure the effectiveness and relevanc

About FareHarbor

FareHarbor provides software that handles reservations, payments, and customer interactions for tour operators and rental companies. Teams use it to list experiences, set availability, and process bookings across different services. The system manages schedules, inventory, and invoicing in one place. Teams schedule demos to review features and configure workflows for their specific operations.

About the location

The posting places this role in Amsterdam. Local hiring markets vary in interview pace and compensation bands. Location copy is here so readers understand the geography attached to the title.