Account Executive - UK & Ireland Region

About the role

As an Account Executive focused on the UK and Ireland region at FareHarbor, you will play a pivotal role in driving the growth of our business in these key markets. Your primary responsibility will be to establish and nurture relationships with potential clients, showcasing the value of our booking software solutions. You will collaborate closely with various teams to ensure that our clients receive exceptional service and support throughout their journey with us. This position offers an exciting opportunity to make a significant impact in a dynamic and growing company dedicated to enhancing the customer experience in the tourism and hospitality sectors.

Key facts

What you'll do

• Develop and execute strategic sales plans to attract new clients within the UK and Ireland regions, ensuring alignment with FareHarbor's overall business objectives.
• Identify and engage with potential clients through various channels, including networking events, cold calls, and social media, to generate new business opportunities.
• Conduct thorough needs assessments and deliver tailored presentations to showcase how FareHarbor's solutions can meet the unique needs of each client.
• Build and maintain strong relationships with clients, serving as their primary point of contact and ensuring their ongoing satisfaction with our services.
• Collaborate with the marketing team to create targeted campaigns that resonate with potential clients in the region, enhancing brand visibility and awareness.
• Monitor industry trends and competitor activities to identify opportunities for growth and improvement in our service offerings.
• Participate in trade shows and industry events to promote FareHarbor's products and network with potential clients and partners.
• Prepare and present detailed sales reports and forecasts to management, providing insights into market trends and client feedback.
• Work closely with the customer success team to ensure smooth onboarding and integration of new clients, facilitating a seamless transition to our platform.
• Continuously seek feedback from clients and team members to refine sales strategies and enhance the overall customer experience.

Requirements

• A minimum of 3 years of experience in sales, preferably in the software or technology sector, with a proven track record of meeting or exceeding sales targets.
• Strong understanding of the UK and Ireland tourism and hospitality markets, including key players and industry trends.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues alike.
• Demonstrated ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Proficiency in using CRM software and other sales tools to track leads, manage accounts, and analyze performance metrics.
• A results-oriented mindset, with a strong focus on achieving goals and driving business growth.
• Ability to adapt to changing market conditions and client needs, demonstrating flexibility and creativity in problem-solving.
• Willingness to travel within the UK and Ireland as needed to meet with clients and attend industry events.

Nice to have

• Experience in the tourism or hospitality industry, particularly with booking or reservation systems.
• Familiarity with digital marketing strategies and techniques, including SEO, content marketing, and social media outreach.
• Fluency in additional languages relevant to the UK and Ireland markets, which could enhance client engagement.
• Previous experience in a startup environment, demonstrating adaptability and a proactive approach to challenges.

Skills & tools

• Strong negotiation and closing skills, with the ability to persuade clients and drive sales.
• Excellent presentation skills, capable of conveying complex information in an engaging and understandable manner.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) for reporting and presentations.
• Experience with analytics tools to assess market data and client feedback for informed decision-making.
• Familiarity with project management software to coordinate tasks and track progress effectively.
• Strong organizational skills, with attention to detail and the ability to prioritize tasks efficiently.

Practical notes

• This position is based in Amsterdam, and candidates should be prepared to work from this location.
• The salary for this role is competitive and commensurate with experience, with additional benefits including performance-based bonuses and professional development opportunities.
• FareHarbor is committed to fostering an inclusive workplace and encourages applications from diverse backgrounds.
• Candidates must be eligible to work in the Netherlands and may need to provide proof of visa status if applicable.

At FareHarbor, we are dedicated to creating a positive impact in the travel industry by providing innovative booking solutions that empower businesses to thrive. As an Account Executive for the UK and Ireland region, you will be at the forefront of this mission, driving growth and ensuring our clients receive the highest level of service. If you are passionate about sales, enjoy building relationships, and want to be part of a dynamic team, we encourage you to apply and join us in our journey to transform the customer experience in tourism.