Global Operations Intern

About the role

Emma Sleep defines this internship as a hands-on contribution to product flow across its international markets. You will support cross-functional teams that span planning, production, and last-mile delivery. The role targets students who want to understand how a D2C sleep business moves products from forecast to customer. You will work on real tasks that impact actual workflows, gaining exposure to how a growing company operates on a global scale. The internship is designed to provide mentorship, structured feedback, and a clear evaluation of your progress. You will be expected to be curious, reliable, and easy to work with in a fast-paced environment. Strong performance during this internship can open the door to a full-time offer upon graduation.

Key facts

What you'll do

Supply and demand planning teams build market-aligned forecasts and translate them into production and replenishment strategies that keep stock levels healthy across markets, requiring you to analyze data and support decision-making processes.

Logistics and fulfillment associates support daily warehouse operations and last-mile flows, coordinating supplier inbounds and carrier collections to keep the pipeline moving efficiently and without disruption.

Those teams monitor last-mile deliveries, resolve delays quickly, and drive actions that uphold the customer experience across multiple international markets on a daily basis.

You will assist in maintaining accurate records and documentation to ensure that operational processes remain transparent and traceable at every stage.

Expect to collaborate with colleagues from different departments to identify bottlenecks and propose practical improvements to existing workflows.

You will be involved in tracking key performance indicators and helping to prepare reports that reflect the health of operations and inventory accuracy.

The role includes supporting ad hoc projects that may involve market research, data validation, or the testing of new operational tools under guidance.

You will gain experience in using productivity tools to manage timelines, communicate updates, and share insights with stakeholders in a professional manner.

There is an expectation to follow through on assigned tasks, ensuring that deliverables are completed on time and to a high standard of quality.

You will be encouraged to ask questions, challenge assumptions, and contribute ideas that can enhance efficiency and reliability in global operations.

Requirements

The posting states a bachelor's degree requirement. You are pursuing a degree in Business, Engineering, or a related field, and you bring experience with Excel, Power BI, or similar tools.

You communicate in English at a professional level to align with teams across the globe without misunderstanding.

You are skilled in data analysis, enjoying working with numbers and finding ways to improve them for better outcomes.

You are process-driven, with a passion for optimizing workflows and driving efficiency in complex environments where details matter.

You are an excellent communicator, ready to collaborate with teams across many countries and time zones while respecting cultural differences.

You are eager to learn, adapt, and take initiative in a fast-paced, dynamic setting where priorities may change frequently.

You are available to start within the next two months to match the planned internship timeline and ensure a smooth onboarding process.

You must hold the right to work in the country where the position is located and comply with local employment regulations as an intern.

Practical notes

The compensation is listed as $1250 monthly, including meal allowance and Coverflex benefits.

Employee discounts on Emma products apply in all EU markets where the company operates, allowing you to experience the products firsthand.

This role requires private health insurance, including dental care, as part of the package for your security and peace of mind.

In-house Portuguese classes are offered from beginner to advanced level for professional and personal development, helping you integrate more easily into the local environment.

You will work alongside colleagues from more than 70 nationalities during company events and project work, creating a diverse and multicultural atmosphere.

Typical interview steps

Internship hiring usually involves a resume review, a behavioral conversation, and sometimes a skills exercise. Candidates are evaluated for potential, curiosity, and communication rather than deep experience, focusing on how quickly you can grow into the role. Show interest, ask questions, and prepare examples from projects or coursework to demonstrate your abilities. Interviewers at this level care most about motivation and coachability, so being open to feedback is essential. Real examples from projects, classes, or clubs beat generic answers and help interviewers see your true capabilities.

Career growth

Internships are a bridge to early careers, offering a pathway to apply academic knowledge in a real business context. A strong internship can lead to a full-time offer and a head start on building your professional experience in the logistics and operations field. Interns who take ownership, ask questions, and document their work get the most out of the program and are better positioned for future opportunities. Interns who treat the program like a real job, with follow through and visible ownership, convert to full-time offers at the highest rates, demonstrating their value to the organization.

Questions to ask

Good questions to ask the employer in the interview: what does success look like in the first six months, how is the team structured, what is the current biggest challenge, and how are decisions made within the operational framework. Asking about growth paths and the review process is also well received and shows that you are thinking about long-term development. Employers expect questions, and good ones show preparation, curiosity, and a genuine interest in the role and the company.