Senior Sales Engineer, Dell

About the role

Druva is seeking a Senior Sales Engineer to join their growing team and contribute to the company's mission of protecting critical data for organizations worldwide. This role involves supporting sales efforts through deep technical expertise and meaningful customer engagement across multiple industries and verticals. The position is based in either Boston, MA or Austin, TX, offering flexibility in location choice for the right candidate. Candidates will work closely with the broader sales organization to deliver compelling technical presentations and practical solutions that address complex customer challenges and drive revenue growth.

Key facts

What you'll do

Provide technical guidance and strategic support throughout the entire sales cycle for cloud based data protection solutions and services

Conduct detailed product demonstrations for prospective clients and internal stakeholders to clearly showcase the capabilities and value of Druva offerings

Collaborate closely with account executives to identify and document customer technical requirements and translate them into actionable solution designs

Prepare tailored proposals and detailed response documents for RFPs and RFIs that accurately reflect customer needs and Druva capabilities

Serve as a trusted technical liaison between customers and the engineering team at Druva to ensure smooth project delivery

Support pre sales activities including proof of concept and pilot deployments for qualified prospects to demonstrate real world value

Attend customer meetings and industry trade shows to represent Druva offerings and build lasting professional relationships with partners

Develop and deliver comprehensive training sessions on data protection technologies for internal sales teams and external customer groups

Create technical content such as white papers and case studies for sales enablement purposes and to educate prospects

Evaluate customer environments thoroughly and recommend the most appropriate Druva solutions based on their specific business requirements and goals

Partner with product management and marketing teams to gather customer feedback and communicate market insights internally

Maintain up to date knowledge of competitive landscape and emerging data protection trends to inform sales strategies

Requirements

A Bachelor degree in computer science or a related technical field is required for this position

Several years of hands on experience in a sales engineering or pre sales capacity within the technology sector

Strong understanding of cloud computing and data protection concepts is essential for performing this role effectively

Excellent communication skills for presenting complex technical topics to diverse internal and external audiences with clarity

Ability to travel to customer sites and industry events as needed on a regular and consistent basis

Prior experience working with enterprise level clients and procurement teams is highly valued and considered an asset

Proficiency with standard sales tools and customer relationship management platforms is expected as part of daily responsibilities

Demonstrated ability to manage multiple opportunities at various stages of the sales pipeline effectively and efficiently

Nice to have

Familiarity with data backup and disaster recovery methodologies is highly beneficial for success in this role

Prior experience in the cloud storage or SaaS industry is a strong plus for candidates applying

Relevant certifications related to cloud platforms or data security are valued by the hiring team and leadership

Background in technical pre sales for distributed systems or similar enterprise environments is helpful and encouraged

Skills & tools

Cloud computing platforms and virtualization technologies used in enterprise data center and hybrid environments

Data backup and recovery software solutions designed for cloud based infrastructure and distributed systems

Customer relationship management systems and associated sales tools and platforms commonly used in the industry

Proposal and presentation development software for creating professional technical documents and sales materials

Technical diagramming and documentation applications for architecture design and solution visualization purposes

Networking and storage architecture concepts relevant to data protection and business continuity planning

Practical notes

This role requires occasional travel to customer locations and industry conferences throughout the year to maintain relationships

The position operates within a structured sales process and established methodology that guides all customer interactions

Candidates should be prepared for a fast paced and dynamic work environment with tight deadlines and multiple priorities

Both Boston and Austin locations are available for this position with flexibility in assignment based on team needs