Server @ Bandon Dunes Golf Resort

About the role

The position of Server at Bandon Dunes positions you as a pivotal host within the Gallery Restaurant, where your primary ownership lies in orchestrating a seamless and memorable dining narrative for every guest. You are tasked with cultivating an atmosphere of genuine warmth and attentive care, ensuring that the distinctive coastal setting of the resort enhances the guest experience rather than merely serving it. Success in this role is defined by your ability to connect authentically with visitors, transforming a meal into a reflection of the resort's commitment to exceptional standards. This role demands a proactive mindset where you take initiative in identifying guest needs before they are articulated, thereby upholding the highest levels of service excellence. You will be the ambassador of the resort's philosophy, focusing on the details that allow guests to escape the ordinary and embrace the unique environment. Furthermore, your engagement with the team is crucial, as collaboration ensures that the dining room operates with a unified purpose and energy. Ultimately, you own the guest's journey from the moment they are greeted until the final farewell, leaving them with a lasting impression of Bandon Dunes.

Key facts

What you'll do

• Greet guests with a polished and professional demeanor, verifying identification to confirm legal age for alcohol service before seating.
• Prepare the dining space with precision, setting tables accurately and organizing side stations to handle high-volume service without disruption.
• Circulate continuously throughout the dining room to refill beverages and monitor glass levels, ensuring a consistently comfortable experience for patrons.
• Translate complex guest preferences into clear and accurate order tickets, demonstrating meticulous attention to dietary requirements and special requests.
• Move fluidly between dining sections to coordinate effectively with bartenders and food runners, maintaining a synchronized flow of service.
• Clear used plates efficiently and reset tables with speed and accuracy, optimizing the turnover of seating for incoming reservations.
• Provide detailed and insightful information regarding menu items, making tailored recommendations that align with individual guest tastes and preferences.
• Collaborate seamlessly with coworkers to manage large reservations and complex seating arrangements, ensuring operational harmony during peak periods.
• Anticipate potential service gaps and address them proactively, minimizing wait times and maximizing guest satisfaction.
• Act as a conduit of communication between the kitchen, bar, and dining floor to ensure consistency and accuracy in every course served.
• Maintain the cleanliness and organization of the dining area throughout the shift, contributing to an environment that is both inviting and hygienic.
• Adapt to shifting priorities during service, demonstrating flexibility and resilience in a fast-paced, high-expectation environment.

Requirements

Candidates must be a minimum of 21 years old due to the essential requirement of serving alcoholic beverages within the role. Reliable transportation is a strict necessity to guarantee punctual arrival at the resort location, regardless of external conditions. The physical demands of the position require the ability to stand for extended durations, lift trays with comfort, and navigate the dining areas with ease and efficiency. A valid form of identification is required to verify age compliance with the legal standards governing alcohol service. The successful candidate must possess the capacity to follow detailed instructions and adhere to the specific standards of hospitality established by the resort. Consistent attendance and reliability are critical components of the eligibility criteria for this position. The role necessitates the ability to communicate effectively with both guests and team members in a clear and professional manner. All applicants must meet the resort's standards for professionalism and conduct as representatives of the Bandon Dunes brand. There are no specified prerequisites regarding prior experience or specialized tools for this opportunity.