Advertising Operations Manager

About the role

Discord is looking for an experienced Advertising Operations Manager to join their growing team in the San Francisco Bay Area. This role plays a central part in managing the planning, execution, and optimization of advertising campaigns across various digital platforms and channels. The manager will serve as a key operational lead, ensuring that all advertising activities are delivered on time, within scope, and within budget. Working alongside product, creative, and marketing teams, the Advertising Operations Manager will help drive campaign performance and support the company's broader growth objectives. The position requires someone who thrives in a collaborative environment and can manage multiple priorities simultaneously while maintaining a consistently high standard of quality.

Key facts

What you'll do

1. Manage the full lifecycle of advertising campaigns, including planning, setup, execution, and post-campaign analysis.

2. Coordinate with internal stakeholders across product, marketing, and creative teams to define campaign goals and success metrics.

3. Monitor daily campaign performance metrics and provide regular reporting to leadership and cross-functional partners.

4. Optimize ad targeting parameters, creative placements, and audience segments to improve overall campaign results.

5. Maintain comprehensive advertising documentation including campaign plans, timelines, status updates, and performance summaries.

6. Collaborate closely with creative and product teams to ensure all advertising messaging remains consistent with brand standards.

7. Track relevant industry trends, competitor advertising activity, and platform updates to inform strategic recommendations.

8. Oversee advertising budget allocation and monitor spending to ensure campaigns remain within approved financial limits.

9. Manage relationships with external advertising partners, vendors, and third-party platforms as required for campaign delivery.

10. Support the development and refinement of new advertising processes, workflows, and operational best practices.

1. Prepare detailed campaign performance presentations and summaries for senior leadership review on a regular cadence.

12. Ensure all advertising materials and placements comply with platform-specific policies and internal brand guidelines.

13. Liaise with finance and accounting teams to reconcile advertising invoices and ensure accurate cost reporting.

14. Develop and maintain standard operating procedures for advertising operations to support team scalability and consistency.

Requirements

1. Demonstrated professional experience managing advertising operations or campaign execution in a relevant industry.

2. Strong working knowledge of digital advertising platforms, campaign management systems, and ad serving technologies.

3. Proven ability to analyze campaign performance data and translate findings into clear, actionable recommendations.

4. Excellent organizational and project management skills with the ability to handle multiple concurrent campaigns.

5. Strong written and verbal communication abilities for effective collaboration with diverse internal teams.

6. Meticulous attention to detail when managing advertising budgets, timelines, deliverables, and campaign documentation.

7. Experience working cross-functionally with product, engineering, creative, and marketing teams in a structured environment.

8. Solid understanding of advertising best practices, industry standards, and emerging digital advertising trends.

9. Bachelor's degree or equivalent practical experience in marketing, business, or a related field.

10. Ability to work independently and take initiative in a fast-paced, deadline-driven environment.

Nice to have

1. Prior experience working within a technology, gaming, or social media company environment.

2. Familiarity with programmatic advertising platforms and automated campaign management workflows.

3. Hands-on experience designing and executing A/B tests or experimentation frameworks for ad optimization.

4. Background in data analysis, business intelligence, or marketing analytics with a focus on performance metrics.

Skills & tools

1. Proficiency in major advertising campaign management platforms and related operational tools is essential.

2. Strong analytical capabilities with experience building dashboards and generating performance reports.

3. Familiarity with project management software for tracking campaign milestones and team deliverables.

4. Competence in spreadsheet applications for detailed budget tracking, forecasting, and variance analysis.

5. Understanding of digital marketing funnels, conversion tracking, and attribution modeling methodologies.

6. Ability to work with data extraction tools, APIs, and automated reporting systems effectively.

Practical notes

1. This position is based in the San Francisco Bay Area and requires regular on-site presence at the office.

2. The Advertising Operations Manager will report directly to a senior leader within the advertising or marketing organization.

3. Candidates should be comfortable working in a fast-paced environment with shifting priorities and tight deadlines.

4. The hiring process typically includes multiple interview rounds with team members and hiring managers across departments.