Sportsbook Integration Manager

About the role

As a Sportsbook Integration Manager at Digitain Software, you will play a pivotal role in overseeing the integration of sportsbook solutions into our existing platforms. Your expertise will ensure that our clients receive top-notch services and products tailored to their needs. You will collaborate with various teams, including development, product management, and customer support, to deliver seamless integration experiences. This position is ideal for someone with a strong background in sportsbook operations and a passion for technology.

Key facts

What you'll do

• Lead the integration process of sportsbook products, ensuring alignment with client specifications and industry standards.
• Collaborate closely with software development teams to create and refine integration protocols and APIs.
• Act as the primary point of contact for clients during the integration phase, providing updates and addressing any concerns.
• Analyze client requirements and translate them into actionable integration plans, ensuring timely delivery and quality assurance.
• Develop and maintain comprehensive documentation related to integration processes, including technical specifications and user guides.
• Conduct training sessions for clients and internal teams to ensure a thorough understanding of the integrated sportsbook solutions.
• Monitor and troubleshoot integration issues, providing swift resolutions to maintain client satisfaction.
• Stay updated on industry trends and technologies to recommend enhancements to our sportsbook offerings.
• Work with the product management team to gather feedback from clients and suggest improvements based on user experience.
• Participate in strategic planning sessions to align integration goals with overall business objectives.
• Foster strong relationships with stakeholders, including clients, vendors, and internal teams, to facilitate smooth operations.
• Prepare regular reports on integration progress, challenges, and successes for senior management review.

Requirements

• A minimum of 5 years of experience in sportsbook operations or related fields, with a focus on integration management.
• Proven track record of managing complex integration projects from inception to completion.
• Strong understanding of sportsbook software, APIs, and integration methodologies.
• Excellent communication skills, both verbal and written, to effectively convey technical information to non-technical stakeholders.
• Ability to work collaboratively in a fast-paced environment, managing multiple projects simultaneously.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Familiarity with project management tools and methodologies, such as Agile or Scrum.
• Experience in client-facing roles, demonstrating the ability to build and maintain client relationships.
• Knowledge of regulatory requirements and compliance standards within the gaming industry is a plus.

Nice to have

• Experience with data analytics and reporting tools to assess integration performance.
• Familiarity with cloud-based technologies and their application in sportsbook solutions.
• Previous experience working in a multicultural environment or with international clients.
• Understanding of the latest trends in online gaming and betting technologies.
• Certifications related to project management or sportsbook operations would be advantageous.

Skills & tools

• Proficient in using project management software such as Jira, Trello, or Asana.
• Strong command of Microsoft Office Suite, particularly Excel for data analysis and reporting.
• Familiarity with programming languages such as SQL or Python may be beneficial for technical discussions.
• Excellent organizational skills to manage documentation and project timelines effectively.
• Ability to adapt to new technologies and tools as they emerge in the industry.

Practical notes

• This position is based in Yerevan, Yerevan, and may require occasional travel for client meetings or industry events.
• Candidates should be prepared to work flexible hours to accommodate clients in different time zones.
• Digitain Software is committed to fostering a diverse and inclusive workplace, encouraging applicants from all backgrounds to apply.
• The company offers a supportive work environment with opportunities for professional growth and development.

META

Company: Digitain Software

Title: Sportsbook Integration Manager

Listed

location: Yerevan, Yerevan

Job type: Full-time

Apply URL: https://digitainsoftware.bamboohr.com/careers/161