Senior Key Account Manager | Imagine Live

About the role

As a Senior Key Account Manager at Bamboohr, you will play a pivotal role in managing and nurturing relationships with our key clients. Your expertise will be essential in driving growth and ensuring client satisfaction within the rapidly evolving landscape of the gaming and software industry. This position is based in the vibrant location of Saint Julian's, Malta, and offers a full-time engagement, providing you with the opportunity to work in a dynamic environment while contributing to the success of our innovative solutions.

Key facts

What you'll do

• Develop and maintain strong relationships with key accounts, ensuring their needs are met and exceeded through personalized service and support.
• Collaborate with internal teams to create tailored solutions that align with client objectives and drive business growth.
• Analyze account performance metrics and market trends to identify opportunities for upselling and cross-selling additional services.
• Prepare and deliver compelling presentations and proposals to clients, showcasing our product offerings and value propositions.
• Act as the primary point of contact for key clients, addressing any issues or concerns promptly and effectively.
• Conduct regular business reviews with clients to assess satisfaction levels and gather feedback for continuous improvement.
• Work closely with the sales team to develop strategies for acquiring new key accounts and expanding existing relationships.
• Stay informed about industry developments and competitor activities to maintain a competitive edge in the market.
• Lead negotiations on contracts and pricing agreements to ensure mutually beneficial outcomes for both the company and clients.
• Mentor and support junior account managers, sharing best practices and insights to enhance team performance.
• Participate in industry events and conferences to network and promote Bamboohr's brand and offerings.
• Contribute to the development of marketing strategies that align with client needs and market demands.

Requirements

• A minimum of 5 years of experience in account management or business development, preferably within the gaming or software industry.
• Proven track record of managing key accounts and driving revenue growth through effective relationship management.
• Strong negotiation skills with the ability to influence and persuade stakeholders at all levels.
• Excellent communication skills, both verbal and written, with a talent for presenting complex information clearly and effectively.
• Ability to analyze data and market trends to inform strategic decision-making.
• Proficiency in CRM software and other relevant tools to manage client interactions and track performance.
• A results-oriented mindset with a focus on achieving targets and delivering exceptional client service.
• Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Nice to have

• Experience in the online gaming sector or related technology fields.
• Familiarity with digital marketing strategies and tools.
• Multilingual capabilities, particularly in languages relevant to our client base.
• Previous experience in a leadership or mentoring role within a sales or account management team.
• Understanding of regulatory requirements and compliance issues within the gaming industry.

Skills & tools

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems (e.g., Salesforce, HubSpot).
• Strong analytical skills with experience in data interpretation and reporting.
• Excellent presentation skills, with experience in creating engaging and informative materials for clients.
• Familiarity with project management tools and methodologies.

Practical notes

• This position is based in Saint Julian's, Malta, and may require occasional travel for client meetings or industry events.
• The salary for this role will be competitive and commensurate with experience, with additional benefits to be discussed during the interview process.
• Applicants must be eligible to work in Malta; visa sponsorship may be available for the right candidate.

META

Company: Bamboohr

Title: Senior Key Account Manager | Imagine Live

Listed

location: Saint Julian's, Malta

Job type: Full-time

Apply URL: https://digitainsoftware.bamboohr.com/careers/742