Senior Implementation Consultant | UK

About the role

The role guides multi-stakeholder engagements and shapes learning and AI strategies into measurable outcomes. You will own the end-to-end execution of enterprise implementations, translating ambiguous business problems into coherent platform solutions. A core part of this position involves designing workflows that align platform capabilities with executive-level strategic objectives for VP and C-level stakeholders. You will act as a technical and strategic conduit, ensuring that the connection between LMS, LXP, content providers, skills platforms, and HRIS systems supports coherent data exchange. Success in this role requires the ability to define AI use cases with clear governance and measurable success criteria within a scalable enterprise framework. You will surface risks early, manage escalations with minimal oversight, and build reusable playbooks that elevate the entire professional services team. Written communication and structured note-taking will be essential, as decisions are often recorded and revisited long after workshops conclude. Teams value professionals who make their work easy to review, build upon, and integrate into ongoing performance initiatives.

Key facts

What you'll do

Configure and deploy the Degreed platform for enterprise clients, ensuring role, skill, and organizational goals are met through disciplined configuration and deployment practices.

Translate ambiguous business objectives into structured platform solutions using design thinking and systematic translation activities during discovery and design phases.

Monitor implementation health, surface risks early, and manage escalations to ensure projects stay on schedule without requiring constant oversight.

Build and maintain reusable playbooks and enablement content that strengthen the wider implementation team and accelerate future project delivery.

Coordinate multiple concurrent workstreams involving functional, technical, and business stakeholders to maintain alignment across complex initiatives.

Direct multi-stream SaaS rollouts that span business, functional, and technical teams, ensuring that scope, timelines, and dependencies are clearly managed.

Translate intricate platform capabilities into executive-level business strategy narratives that resonate with VP- and C-level audiences.

Demonstrate a deep understanding of how LMS, LXP, content providers, skills platforms, and HRIS systems interact and exchange data within enterprise environments.

Define and govern AI use cases with measurable success criteria, embedding them into enterprise frameworks that support responsible and scalable adoption.

Identify delivery risks at the earliest opportunity and negotiate scope changes in a way that protects timelines and does not delay critical milestones.

Facilitate discovery workshops that uncover learning strategy, AI use cases, and value hypotheses while documenting outcomes for future reference.

Integrate AI tools into configuration, client materials, research, and progress tracking as a routine practice to enhance efficiency and insight generation.

Leverage structured note-taking and written communication to ensure decisions are recorded, revisited, and built upon by downstream teams.

Champion a culture where professionals set priorities, share progress proactively, and ask for help early to maintain momentum and quality.

Requirements

A Bachelor's degree is held as a minimum academic requirement for this position.

You must possess the right to work in the UK, with full compliance for any relevant visa or export regulations that apply to this role.

You have a strong track record steering complex enterprise implementations within a professional services context.

You can coordinate multiple concurrent workstreams while managing functional, technical, and business stakeholders effectively.

You have directed multi-stream SaaS initiatives across business, functional, and technical teams during sophisticated rollouts.

You can translate platform capabilities into executive-level business strategy for VP- and C-level audiences with clarity and confidence.

You understand the integration landscape between LMS, LXP, content providers, skills platforms, and HRIS systems and their data exchange patterns.

You can define and govern AI use cases with measurable success criteria within an enterprise framework.

You identify delivery risks early and negotiate scope changes without causing project delays.

You facilitate discovery workshops that uncover learning strategy, AI use cases, and value hypotheses for clients.

You integrate AI tools into configuration, client materials, research, and progress tracking as a routine practice.

You communicate in writing in a clear, structured manner, ensuring that decisions are documented and easy to revisit.

You take notes, keep commitments, and share progress regularly to maintain trust and transparency with stakeholders.

You make it easy for others to review and build on your work by maintaining organized artifacts and clear ownership.

Nice to have

Experience implementing Degreed or similar learning experience platforms.

Background in Learning & Development strategy or organizational change management.

Familiarity with HR technology ecosystems and enterprise data integrations.

Implementation experience in North American and Latin American markets.

Proficiency in a language beyond English.

Certification in PMP, PRINCE2, or Agile.

Practical notes

This role operates within UK-based and remote work arrangements.

Prolonged computer use and stationary work are expected.

Typical interview steps

Interviews in this field typically test judgment, communication, and fit as much as technical skill. Be ready to describe a challenge you faced, what you did, and what you learned. Most companies value honest answers over polished ones. Whatever the role, preparation is visible. Reviewing the company's product, the job description, and your own past work before the conversation is the strongest step.

Good to know

Career growth

Career growth comes from taking on harder problems and making your work visible. Look for opportunities to own outcomes, mentor others, and learn the business beyond your team. Growth in any career comes from scope, results, and reputation. Take on work that is slightly uncomfortable, and make sure others can see the outcomes.