Program Manager - Michigan
Job description
About the role
Program Manager
Michigan
Daniels Health
Mission and Opportunity
Our organization exists to save lives by making healthcare safer. We are currently experiencing significant growth on both domestic and international fronts. This expansion creates a timely opportunity to strengthen our Michigan territory with an energetic Program Manager. You will join a fast-paced and dynamic team dedicated to advancing clinical safety standards.
This role is ideal for individuals who thrive on building client relationships and prefer active fieldwork over a stationary desk environment. You will represent the leading clinical waste management solution within some of the most prestigious healthcare facilities. A primary motivation is delivering exceptional customer service while ensuring the highest standards of safety.
Position Overview
The Program Manager will serve as a central figure driving safer medical workflows across diverse Michigan healthcare sites. Success is defined by the consistent operation of facilities without avoidable safety failures. You will maintain a strong field presence through daily engagement, coordinating efforts between various clinical teams to proactively prevent incidents. This position requires a commitment to protecting public health standards through meticulous planning and execution.
Compensation and Location
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Location: USA
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Engagement: Full-time
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Compensation: $130,000 to $160,000 USD annually
Core Responsibilities
A core duty involves establishing initial contact with hospital decision-makers to understand their unique risk patterns and operational challenges. You will design tailored visit schedules that align treatment protocols with the specific capacity constraints of each department. Coordinating multidisciplinary training sessions is essential to clarify correct handling procedures for regulated materials and waste streams.
You will utilize shared dashboards to track project milestones, adjusting timelines as operational realities shift. A key responsibility is guiding the implementation of new safety devices while actively collecting frontline feedback to inform future design cycles. Maintaining detailed records of every engagement supports continuous improvement and compliance reviews.
Mapping stakeholder influence networks ensures that critical messages regarding safety changes reach ward leadership without delay. You will partner closely with technical specialists to resolve complex site issues before they negatively impact patient care quality. This proactive approach is vital for maintaining the integrity of medical workflows.
You will facilitate the adoption of standardized protocols across multiple facilities to ensure uniformity in safety practices. Analyzing performance metrics allows you to identify trends and drive data-informed adjustments to operational strategies. You will act as a trusted advisor, translating complex regulatory requirements into actionable steps for clinical staff. Building sustainable partnerships with facility administrators is crucial for long-term success in the territory. Furthermore, you will champion the importance of a safety culture that prioritizes the well-being of both patients and healthcare workers.
Requirements
Candidates must possess a minimum of three years managing projects within clinical environments or related sectors. You must operate comfortably in fast-moving settings where priorities can change during a single shift. Strong written communication skills are required for producing clear reports and detailed procedural documentation.
The role necessitates frequent travel across the Michigan territory to meet facility expectations and build client rapport. A solid understanding of medical waste regulations and the critical importance of safe disposal practices is mandatory.
You must demonstrate reliability in managing multiple concurrent assignments without compromising quality or safety standards. The ability to interpret complex operational data and translate it into practical recommendations is essential. Adherence to strict confidentiality and ethical guidelines is non-negotiable in this client-facing position. You should be comfortable using technology platforms to manage schedules and document interactions accurately. A valid driver's license and the ability to pass a background check are necessary prerequisites for employment.
Nice to have
Experience selling solutions to healthcare provider groups in a B2B context is highly valuable. Familiarity with local medical service providers and regional regulatory expectations provides a distinct advantage in this position.
Practical Information
Please We are committed to an equitable hiring process and encourage all qualified candidates to apply.